@rajttn – Sorry to hear that. Any particular parts you were struggling with? The only part we’ve ever had trouble with not being immediately intuitive from support queries has been the targeting system with AND/OR, or adding click triggers to random elements on sites which confuse users regularly. We have a new version worked out, just takes a lot of work to implement it while keeping full backward compatibility with dozens of plugins/themes other than our own.
Totally open to real feedback though so if you wanna dump it on me, I’ll do my best in upcoming updates. I love good UX, but that is defined differently depending on user type & even personal preference. I know the plugin’s UI/UX needs updating for sure, already moving to full react with the recent addition of Call to actions. Popups are on track to get the same treatment this year, so nows the perfect time to get your 2 cents in.
