Support » Theme: Advent » Horrible Theme

  • Don’t even bother. None of the changes I am making even work. Their theme editor is not working at all. Find something else.

Viewing 8 replies - 1 through 8 (of 8 total)
  • Theme Author Fruit Themes

    (@fruit-themes)

    What is not working mate ?
    Instead of leaving a bad rating and review you should have asked for the clarifications. Every theme has its own way of managing content.
    It’s a free theme and to respect our efforts atleast we expect a ticket instead of a bad review.
    Let us know if you have any specific problem and we’ll fix it !

    Sorry, but you indicate that you want people to BUY the theme to get any support at all. Also, you have no documentation for the theme on your website – just a video that does not help at all. So, you get the one star because after downloading your free theme, and trying to get it to work, it didn’t. Not having good documentation + it not working = 1 Star.

    Theme Author Fruit Themes

    (@fruit-themes)

    1. PRO version is just optional. We can’t lock any feature in FREE VERSION as per WordPress.org rules.
    2. If you need quick and dedicated support then everybody needs money so there is no harm asking for PRO version upgrade.
    3. It’s a normal WP theme with Theme Options panel which are self explanatory.
    4. If there is anything *which you assume* is not working, atleast let us know so that others can also get benefitted out of that.
    Running away with 1* ratings without trying to fix the issue by just explaining it, is something which doesn’t help anyone.
    Anyways, good luck !

    Im running away from your horrible documentation and theme. If you want a better ranking fix those things. I’m having no other issues with other themes, this ranking is well deserved.

    I can’t add a proper header image.

    It puts it up vertically, rather than horizontally.

    Also, the Header seems to force itself into two lines.

    Andrew Nevins

    (@anevins)

    WCLDN 2018 Contributor | Volunteer support

    If you need support then create a thread here: https://wordpress.org/support/theme/advent#postform

    So far nobody has posted for support, which is silly.

    Thanks

    Theme Author Fruit Themes

    (@fruit-themes)

    FYI, Version 1.0.6 has fixed this issue.

Viewing 8 replies - 1 through 8 (of 8 total)
  • The topic ‘Horrible Theme’ is closed to new replies.