Support » Plugin: WooCommerce added to cart popup (Ajax) » Horrible Service. Gave me attitudes and insulted me!!!

  • Problem: Need a cart in the top right corner, standard, other features aren’t necessary for me.

    I download this plugin “added-to-cart-popup” which works fine btw. But I had to buy it for 14 to show the cart. In the demo for pro version. it showed the cart being up-top in the corner. But the plugin only shows it in the bottom-right corner, and this is the only reason I got the pro, and there is no option to move it to the top. So I uninstalled it…

    I downloaded another free plugin called “Woo Side Cart” by the same maker that had the options the ability to show cart, and place it up top.

    So I felt that based on the wrong demo he provided for this plugin (Added to cart.) He should give me a refund, or at least apologize and persist on not giving me a refund without insulting me. I was mad but I never insulted him once! He called me whiney, cheap..etc. I have the chat to prove it. He kept saying here put this css in, for a feature that should’ve been there in the first place. Its one thing if the feature was included but didn’t work properly. But you giving me a css code as way of not refunding my money is not good customer service! especially if the feature is free and works well on the other one you had.

    I was gonna give this 1 start, but didn’t have it in me. Both plugins work well, but the customer support is horrible, and I mean just no respect or regard.

    • This topic was modified 1 year, 1 month ago by msuliman.
Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author xootix

    (@xootix)

    Thank you for your review.
    All settings are clearly mentioned in the screenshots.
    I would advise you to do some research before purchasing plugins in the future.
    But nevermind, we instantly provided you the CSS to move the basket on the top.
    Here is the CSS , if anyone needs in the future.
    .xoo-cp-basket{top: 10px;}
    If resolving your queries instantly is horrible service , then let it be.
    Unlike you, other people really appreciate the live chat feature.
    Have a good day.

    No resolving issues instantly is not horrible service. Your attitude is!

    Plugin Author xootix

    (@xootix)

    Thank you for your feedback.

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Horrible Service. Gave me attitudes and insulted me!!!’ is closed to new replies.