Horrible Service. Gave me attitudes and insulted me!!!

Problem: Need a cart in the top right corner, standard, other features aren’t necessary for me.

I download this plugin “added-to-cart-popup” which works fine btw. But I had to buy it for 14 to show the cart. In the demo for pro version. it showed the cart being up-top in the corner. But the plugin only shows it in the bottom-right corner, and this is the only reason I got the pro, and there is no option to move it to the top. So I uninstalled it…

I downloaded another free plugin called “Woo Side Cart” by the same maker that had the options the ability to show cart, and place it up top.

So I felt that based on the wrong demo he provided for this plugin (Added to cart.) He should give me a refund, or at least apologize and persist on not giving me a refund without insulting me. I was mad but I never insulted him once! He called me whiney, cheap..etc. I have the chat to prove it. He kept saying here put this css in, for a feature that should’ve been there in the first place. Its one thing if the feature was included but didn’t work properly. But you giving me a css code as way of not refunding my money is not good customer service! especially if the feature is free and works well on the other one you had.

I was gonna give this 1 start, but didn’t have it in me. Both plugins work well, but the customer support is horrible, and I mean just no respect or regard.

• This topic was modified 3 years, 8 months ago by msuliman.