Horrible Experience , holding hostage, keep adding costs.

Signed up for bluehost, bought a domain, they OFFERED a ONE time free migration of my existing site to my new domain.. so I installed plugin and went through the 1 time only site migration steps.

After 4 days, NOTHING, so i called and customer rep tells me I have to pay $149 dollars for the transfer, I explained it was offered to me as a FREE ONE TIME MIGRATION, they say I was told lies, there is no free transfer, I explained it was offered to me and display the FREE offer in their website, then we settled in 7 business days.

After 7 days I get an email that the site was transferred BUT NOT to the domain I registered, In order for the migration to work I HAD TO TRANSFER my existing domain to them. I asked why do you think I registered a new domain, all I wanted was the old content in old domain under the new domain.

Then they said “Very rudely” that was a different transfer/migration requested.. Here is their very professional and friendly email.

“Migrations are done “as-is” and this service has already been fulfilled. You are now asking us to duplicate the content onto a different domain, which is additional work that is not included in the original migration you requested. Regretfully, you will need to purchase an additional migration to cover the additional work requested.

We have place a website transfer in your Bluehost account cart, please log into your Bluehost account and process the payment. Reply to this email once that has been done.

Sincerely,
Professional Services”

I do not know what is professional about it… Now I cannot transfer to another hosting because since I bough the domain from them I have to wait 60 days … Blue host is not a good hosting company is rude and holding you hostage for extra fees and nickles and dimes.

So, getting out of bluehost, cancelling everything and moving the domain out of there as soon as the 60 days are over.