Support » Plugin: Top Bar » Horrible customer service and business practices

  • Top Bar works well enough but engages in abusive business practices. They do not send a notification before they automatically renew your license. In my case, I no longer needed an unlimited license and asked support to please change my license to a single site and refund the difference via a support ticket. They didn’t email a copy of the submission and never responded in any way to my request. After a week or two, I sent a direct email to their support. Still waiting after one month for any response. I have canceled my subscription and won’t do business with this company again. I replaced Topbar with Notibar. A fantastic replacement that has more flexible appearance options and it’s free!

    • This topic was modified 4 months, 1 week ago by billfox2022.
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