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HORRIBLE Customer Service (2 posts)

  1. dpnstl
    Member
    Posted 1 year ago #

    This was my first time using WooCommerce...wasn't too impressed with their reporting and the fact that many things are expensive upgrades....tried to buy the upgraded export plugin to do basic reporting it probably should already do but because the default is e-commerce on the page I accidentally ordered that instead of Woocommerce..immediately contacted company asking them to change it and have not heard back...tried through the support tab on website, emailing the sales department as well as contacting them through the resolution links on Paypal....Really disappointed on the lack of customer service

  2. Mike Jolley
    Member
    Plugin Author

    Posted 1 year ago #

    Bought from where? Whats your WooThemes username?

    as well as contacting them through the resolution links on Paypal

    WooThemes don't accept paypal thats why I ask where you bought whatever you are talking about.

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