Support » Plugin: All-in-One Event Calendar » Horrible

  • ruben

    (@dispuutfabras)


    Doesn’t show any events on the side bar suddenly any more. Looks poor and unattractive.

Viewing 9 replies - 1 through 9 (of 9 total)
  • Hello,

    We are sorry to hear you are having problems with your calendar. Can you please elaborate on the issues you are having by logging a support ticket via this link https://dashboard.time.ly/account/get-help. That way our support team can work with you to find a resolution.

    Please ensure you have signed into the Timely network on the settings page of your calendar, or you will not be able to create the support ticket.

    Hi @dispuutfabras,

    You can display a Featured Events widget using several different views, with various options to filter, custom filters, and sizes, depending on the version of the calendar you are using. Feel free to create a support ticket and myself or another Support staff member will help you with your sidebar, as well as customization options to make your calendar look awesome.

    Our goal is to make sure every user feels they are receiving 5-star service — let us know what else we can do for you to change your mind.

    ruben

    (@dispuutfabras)

    Hi @kafui,

    “Please ensure you have signed into the Timely network on the settings page of your calendar, or you will not be able to create the support ticket.”

    This is exact the problem. No preferences of the plugin do respond at all.
    Every event I make, is automatically scheduled in the past (today), so there is no event showen on the website anymore.

    Hi @dispuutfabras,

    Are you able to login to your Time.ly account, in order to create a ticket? Either way, let me know so I can contact you to help you with your calendar.

    ruben

    (@dispuutfabras)

    @sunny454 I created an account, but don’t know how to make a ticket.
    I’d love some help, yeah.

    @dispuutfabras Ok, if you have an account you can just click on this link

    https://dashboard.time.ly/account/get-help

    Send me your website URL and any other related information.

    ruben

    (@dispuutfabras)

    .. “Get Help unavailable”
    @sunny454
    That’s probably why I can’t find a ticket.

    Hi @dispuutfabras,

    It would normally work, if you used the login from when you originally downloaded the calendar or addons… Ok, no worries, please email your website information and any relevant info to labs@time.ly and we’ll go from there. This will also create a ticket.

    ruben

    (@dispuutfabras)

    Ok. I’ll try that way. Thanks.

Viewing 9 replies - 1 through 9 (of 9 total)
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