Horizontal Layout in mobile view problem with “click”

crisper
(@crisper)

1 year, 9 months ago
hello, could you try the page?
I have activated your plugin in horizontal mode on two websites, and on both I have the same problem: clicking on the filters does not display the drop-down menu (only on mobile)

I think this is a recent problem, because it worked before.

Thanks for support!
- This topic was modified 1 year, 9 months ago by crisper.
The page I need help with: [log in to see the link]

Viewing 10 replies - 1 through 10 (of 10 total)

Plugin Author themifyme
(@themifyme)

1 year, 9 months ago

Hi,

Sorry, but the website you sent us isn’t loading for me: https://share.getcloudapp.com/2NuWRXJz could you check and post a correct website URL?

Thread Starter crisper
(@crisper)

1 year, 9 months ago

hello, the site is now online, can you check?

Plugin Author themifyme
(@themifyme)

1 year, 9 months ago

Hi,

It woks fine for me on iPhone 12 Mini, with the latest iOS, see screen-recording: https://share.getcloudapp.com/yAunjNom

Thread Starter crisper
(@crisper)

1 year, 9 months ago

thank you for your quick reply.
I tested it with iphone 13 and it works very well.

Does not work with Android, tested with Samsung A53 Android 13 and with Oppo Reno 5G Pro Android 13

If I set the vertical layout it works fine, it’s the horizontal one that gives me problems.

If you can try it with Android, I have the same problem at www. dorabruschi.com/cosmetica/ and at www. suahru.com/categoria-prodotto/sets/

Thanks

Plugin Author themifyme
(@themifyme)

1 year, 9 months ago

Hi,

Unfortunately I don’t have access to an Android Device at the moment, but I will ask our developer to check what could cause the issue on Android.

Thread Starter crisper
(@crisper)

1 year, 8 months ago

OK, thank you very much. I await a reply in this ticket.

Thread Starter crisper
(@crisper)

1 year, 8 months ago

hello! do you have any news?
jeanman8
(@jeanman8)

1 year, 8 months ago
Hi !

Same issue here…
- This reply was modified 1 year, 8 months ago by jeanman8.
goldenviewcommunication31
(@goldenviewcommunication31)

1 year, 7 months ago
If you have solution please tell us 🙂

If someone need i have old version where it is working
contact me at alexandre.harle@golden-view-communication.com
- This reply was modified 1 year, 7 months ago by goldenviewcommunication31.
- This reply was modified 1 year, 7 months ago by goldenviewcommunication31.
Plugin Author themifyme
(@themifyme)

1 year, 7 months ago

Hi,

Please contact us via email at info@themify.me, so we can forward it to our developer.

Viewing 10 replies - 1 through 10 (of 10 total)

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