Title: Hook for Processing Order Email
Last modified: September 14, 2020

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# Hook for Processing Order Email

 *  Resolved [amc11](https://wordpress.org/support/users/amc11/)
 * (@amc11)
 * [5 years, 8 months ago](https://wordpress.org/support/topic/hook-order-email/)
 * Hi,
 * I have a quick question…
 * What is the hook of a order processing email, before it is sent to
    a customer?
   I need to delay that email so I can get data from other sources.
 * Thanks!
    -  This topic was modified 5 years, 8 months ago by [amc11](https://wordpress.org/support/users/amc11/).

Viewing 4 replies - 1 through 4 (of 4 total)

 *  [Siew](https://wordpress.org/support/users/kosiew/)
 * (@kosiew)
 * [5 years, 8 months ago](https://wordpress.org/support/topic/hook-order-email/#post-13406961)
 * Hi there,
 * Are you trying to customize the order processing email?
 * Here are some useful resources:
    [https://www.businessbloomer.com/woocommerce-visual-hook-guide-emails/](https://www.businessbloomer.com/woocommerce-visual-hook-guide-emails/)
   [https://woocommerce.com/posts/how-to-customize-emails-in-woocommerce/](https://woocommerce.com/posts/how-to-customize-emails-in-woocommerce/)
 * I hope this points you in the right direction.
 *  Thread Starter [amc11](https://wordpress.org/support/users/amc11/)
 * (@amc11)
 * [5 years, 8 months ago](https://wordpress.org/support/topic/hook-order-email/#post-13406986)
 * Hey!
 * No actually I want to make sure the email is delayed/deffered.
    Because, I need
   to collect pending data from an external source, that isn’t available until about
   a minut or so…
    -  This reply was modified 5 years, 8 months ago by [amc11](https://wordpress.org/support/users/amc11/).
    -  This reply was modified 5 years, 8 months ago by [amc11](https://wordpress.org/support/users/amc11/).
 *  [Siew](https://wordpress.org/support/users/kosiew/)
 * (@kosiew)
 * [5 years, 7 months ago](https://wordpress.org/support/topic/hook-order-email/#post-13441385)
 * Hi there,
 * Programmatically, this involves modifying the hook to:
 * 1. store the order information in a table
    2. not send the email
 * and adding a custom cron job to pick up the information in table (1) above at
   a later time and include the external source information to then send the email.
 * I highly recommend getting a developer to look at the above for you.
 *  Thread Starter [amc11](https://wordpress.org/support/users/amc11/)
 * (@amc11)
 * [5 years, 7 months ago](https://wordpress.org/support/topic/hook-order-email/#post-13443320)
 * Hi, thank you!
 * We managed to fix this in another way, integrating
    it into a plugin handling
   the external data source.
 * Thanks!
    -  This reply was modified 5 years, 7 months ago by [amc11](https://wordpress.org/support/users/amc11/).

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Hook for Processing Order Email’ is closed to new replies.

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 * 4 replies
 * 2 participants
 * Last reply from: [amc11](https://wordpress.org/support/users/amc11/)
 * Last activity: [5 years, 7 months ago](https://wordpress.org/support/topic/hook-order-email/#post-13443320)
 * Status: resolved