Support » Plugin: LearnPress - WordPress LMS Plugin » Honestly how did you do it?

  • I’m impressed by this plugin, it’s a marvel in itself. I’m impressed how you could pay for something so utterly broken, so Guttenberg-tier that you’ll pray God everyday to not break your website or to discover some hidden bugs that’ll suck you out of your time.

    Everytime I asked something to the support, they didn’t seem to comprehend my words. It was like I asked a leaf of bread in a mechanic’s workshop. I’m even more amazed that I managed to fix my issues whereas they didn’t know how I did it and asked me to share how I did fix the plugin. Take in mind that I’m not a developer but just a regular WordPress user.

    Do I need to say more? Each update isn’t even useful and when they try to fix one single thing, they manage to break two more. So I quickly turned it off. Otherwise, these updates are just like putting a coat of paint on a wooden leg.

    For now, I’m sitting on my “old” Learnpress customized by myself to my needs. Unfortunately, it’s the only plugin that could do what I need (online courses) but oh boy at what cost.

    I’m leaving this one star here, because you tried many times to tell me to put a 5* if I was satisfied by your support. Guess what? No.

    • This topic was modified 2 years, 2 months ago by adamfartassi.
    • This topic was modified 2 years, 2 months ago by adamfartassi.
Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Contributor Ken Nguyen

    (@kendy73)

    Hi Adam,

    I’m sorry to hear that but LearnPress is totally free, you mentioned “pay”, can I ask which services did you pay for?

    I have checked your username adamfartassi and I found a ticket which created a year ago.

    I really hope you can give us a chance to assist. You can email me to candy@thimpress.com.

    Regards,

    Ken

    Hi Adam, did you ever get your issues resolved? How is this tool working for you now? I am considering using this plugin but am seeing way more poor support & issues with tool ratings than I’d like to.

    Thanks.

    Thread Starter adamfartassi

    (@adamfartassi)

    Nope, none of my issues were resolved. I’m still sitting on a old version of this plugin, slightly customized by myself since I know a little bit of PHP.
    I can’t give you better alternatives though.

    Sorry to hear that! Thank you for the feedback, I will save myself the trouble and continue searching.

Viewing 4 replies - 1 through 4 (of 4 total)
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