• I first started using this plugin in 2016 and used to install it on every WordPress site I created. I had it installed on a fairly high-traffic site (over 10M monthly pagevisits) for 3+ years and it used to work reliably and give one of the most accurate traffic counts of all analytics solutions available.

    However, since 2020 this plugin has been totally unreliable and a serious risk to site security and uptime.

    A few years back, there was an update to this plugin that completely broke certain sites and could only be fixed by entering the website root and disabling the plugin. I stopped using the plugin entirely then and disabled it on all my sites.

    Recently, I discovered my server CPU has been running high and pages have been hanging for 1-2 seconds on load. This was on a fairly low-traffic site (<10k monthly visitors), and lo and behold, it’s WP Statistics had been re-enabled and was the root cause. Disabling the site immediately solved the issue and reduced page load time by nearly half.

    I’ve completely lost faith in this plugin, and have probably lost thousands in sales over the years due to this plugin’s poor performance impairing page load times. Will not ever be using this again.

    • This topic was modified 2 months, 2 weeks ago by sdevyt.
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  • Plugin Contributor Navid Kashani

    (@kashani)

    Hi @sdevyt,

    First of all, thank you for taking the time to share your experience, especially after using WP Statistics for so many years. We’re genuinely sorry to hear about the issues you’ve faced and completely understand your frustration. Your feedback matters, and we never take long-term users’ concerns lightly.

    You mentioned that the plugin has been “totally unreliable and a serious risk to site security and uptime” since 2020. While we respect your viewpoint, we’d like to share that we’ve consistently provided updates and security improvements over the years — always aiming to make the plugin better, especially for high-traffic sites. Many users continue to rely on WP Statistics successfully, including sites with high monthly visits.

    Regarding the high CPU usage and slow page load: that’s definitely not what we want for anyone. WP Statistics is designed to have minimal impact on output, our tracking script is lightweight and shouldn’t slow down pages noticeably. That said, we know every server environment is different, and it’s possible that another conflict or configuration issue may have played a role.

    We’d really appreciate the opportunity to take a deeper look, if you’re open to it. We work closely with several users running large sites and are always happy to help optimize things if there’s a bottleneck or unexpected behavior.

    Again, we truly appreciate your honesty and past support. If you ever decide to give it another shot, our team would be here to assist, no pressure, just an open door.

    – The WP Statistics Team

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