Support » Theme: Pictorial » Homepage thumbnail isn't showing on FB

  • Resolved Connect2Self


    I am happy with the Pictorial theme except my homepage pix/thumbnails aren’t loading on Facebook when I post my website’s url.

    I found some info on FB debugger and this is the error msg
    <meta property=”og:image” content=”” />

    I am not a programmer and am hoping that there is a simple way/explanation to work out this problem? Thanks.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Theme Author Brian Harris


    Hi there,

    Pictorial does not incorporate the OpenGraph meta support and therefore that code is most likely from a plugin you have installed.

    Besides that as you are no longer using Pictorial on your site I’m unable to offer further assistance.

    Should you choose Pictorial again please feel free to raise a new thread and I’ll be more than happy to assist you.



    Thank you for the reply. I found that at first, it was the JetPack plugin that was causing the problem. When I deactivated it, the thumbnail would show. When I activated it again, the thumbnail disappeared.

    I read somewhere that caching might be the problem.

    I cleared the cache on my Google Chrome (I downloads tens of themes over the week), re-activated the JetPack and the thumbnail of the homepage showed. Lesson learned. I may switch back to Pictorial -very clear, crisp theme. Thanks again.


Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Homepage thumbnail isn't showing on FB’ is closed to new replies.