HomePage Redirect Problem

Resolved jkurzner
(@jkurzner)

10 years, 10 months ago

Have read through tons of problems related to my issue, but none of them have resolved the problem. My site works just fine from the default root of my website at nbcobt.org except for the home page. All the links work properly and the admin panel workds fine. However, the root page does not come up and shows an error of “This webpage has a redirect loop”. I have disabled all plugins. reverted to the 2012 theme and yet the problem persists. I am using the /%category%/%postname%/ for permalinks. I tried the fix canonical plugin and that did not resolve the problem either.

I’ve been staring at the thing for hours now and would love some assistance.

Viewing 9 replies - 1 through 9 (of 9 total)

graphical_force
(@graphical_force)

10 years, 10 months ago

Maybe these can help: http://wordpress.org/support/topic/site-keeps-showing-this-webpage-has-a-redirect-loop?replies=5

http://karuppuswamy.com/wordpress/2010/06/17/how-to-solve-this-webpage-has-a-redirect-loop-error-in-google-chrome/

Thread Starter jkurzner
(@jkurzner)

10 years, 10 months ago

Yes, I forgot to mention that I already cleared my cache and removed cookies. The redirect loop happens in all browsers. The site is at http://www.nbcobt.org As far as permissions, folders appear to have 755 and files 664.

Pioneer Web Design
(@swansonphotos)

10 years, 10 months ago

Can you change what the home page is set to at settings>Reading>Front page displays?

graphical_force
(@graphical_force)

10 years, 10 months ago

Did you see this? http://wordpress.org/support/topic/error-310-neterr_too_many_redirects?replies=12

Thread Starter jkurzner
(@jkurzner)

10 years, 10 months ago

Hi Seacoast, Yes, I tried changing the home page to a different page and it just makes the new page generate the same error, but the original front page works fine.

graphical_force I did try the disable-canonical-redirects.php plug-in (or what I could find of it) and that did not solve the problem. I don’t have the WPML plugin installed. Presently all plugins are disabled.

Pioneer Web Design
(@swansonphotos)

10 years, 10 months ago

For each of the pages tested as front page, what is the selected page template? Is that template broken, missing?

Your home page seems down now…if you can login, switch to default unedited theme with all plugins deactivated while you troubleshoot the issue with the theme in use…create a new page to set as home page for now and add only typed in text in the editor to it – do not copy and paste…

Thread Starter jkurzner
(@jkurzner)

10 years, 10 months ago

Hey Seacoast. Created new test page with only text. Set the template to default and the same thing happens. I have to believe it has something to do with the htaccess or index.php, etc. or hosting providers setup. I also tried a re-install of 3.5.1 and that didn’t help I’ve looked at all the permissions. Any other ideas? I’m not a great php or apache guru so this has me a bit stumped.

graphical_force
(@graphical_force)

10 years, 10 months ago

Check the htaccess and see what it looks like. Here is some info on permalinks and htaccess. http://codex.wordpress.org/Using_Permalinks

Thread Starter jkurzner
(@jkurzner)

10 years, 10 months ago

Problem solved. The website was originally setup with Network solutions and they will not let you set it up into the root directory when you install opensource applications using the website tools. After installation, I moved the site to the root. However, network solutions must maintain a different htaccess file in a physical location that I don’t have access to. There was an option in the open source applications to remove the website (still showing the initial installed directory) from the home page and voila!

Viewing 9 replies - 1 through 9 (of 9 total)

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HomePage Redirect Problem

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