Support » Theme: Sparkling » homepage loading alignment wrong until refreshed

  • element009

    (@element009)


    Casselliandson.com

    Hi,

    I just published this site two days ago. Everything looks good except when people visit the site initially, the homepage is not aligned correctly. It appears that you don’t see the top portion of the blog because it’s blocked by the header photo. When you refresh our go to a new page, it then aligns correctly with no more problems. It seems to just be the initial visit.

    I’ve checked this across multiple devices and browsers, and consistently seen the same thing.

    Can someone help?

Viewing 1 replies (of 1 total)
  • Vinod Dalvi

    (@vinod-dalvi)

    Hi @element009,

    Sorry to hear of the problem you are having.

    I could confirm the issue on your shared site but it is working fine on my test site using latest version of Sparkling theme.

    Have you made any changes in the theme files?

    I can see you are using WP-Super-Cache on your site so please try clearing cache from it or temporary disabling it.

    This can also be due to plugin conflict on your site so please try temporary deactivating all plugins and see whether everything works fine and then enable the plugins one by one to see which plugin is conflicting if any.

    Best regards,
    Vinod Dalvi

Viewing 1 replies (of 1 total)
  • The topic ‘homepage loading alignment wrong until refreshed’ is closed to new replies.