• Hi,

    Im having trouble in solving this issue. im new to this, and looking for help.

    My homepage does not seems to be working properly. im not sure what causing this, but this past month we have not change anything to the website. We have not install any new plugin.

    I have tried deactivate and reactivate each plugin but nothing seems to work. Could you guys please help me out on this ?

    Please let me know if there’s anymore info needed for this.

    Thanks.

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)
  • Hi @midi15

    Your website scripts, styles, header, and footer are not loading on the homepage, have you created separate frontpage using frontpage.php and forget to add wp_header(), wp_footer on the frontpage.php?

    Please check and let me know then we will be able to find a solution to fix this issue.

    Regards,
    Adnan

    Thread Starter somsom

    (@midi15)

    Hi there,

    We have not create any separate front page. All the page are created from the wp admin.

    I do not have access to my homepage at all. I cannot check on headers, or post new material. I am very new to this and have no idea what I am doing. I do know I paid to use this and I need to figure it out. I would really like to post my next article.
    My page is askolgranny.com
    Thank you, Shannon N. Hill

    Please notify me via email to let me know what I need to do.
    Thank you, Shannon N. Hill at askolgranny@gmail.com.

    Hi @midi15

    As you are using the DIVI theme, I recommend asking at https://www.elegantthemes.com/forum/ so the theme’s developers and support community can help you with this.

    Regards,
    Adnan

    Hi @shannonnhill

    Have you created a new homepage? If yes then please make sure you have selected this page in the Settings > Reading > Your homepage displays > and check the option A static page (select below) and then select the created homepage from the dropdown.

    Hopefully, you will see your homepage.

    Adnan.

    • This reply was modified 5 years, 4 months ago by Adnan Moqsood.
    Thread Starter somsom

    (@midi15)

    I have ask the divi team but there are still looking into it. Im not sure whether it is from their end. Also when try to access the homepage, it will always give notification about user registration complete. Was this also affected by the same problem causing thehomepage to not work?

    Hi @midi15

    Yes, because scripts and styles are not loading on the homepage.

    Adnan

    Thread Starter somsom

    (@midi15)

    is there anyway to solve this issue ? i have tried restoring the page to previous verson but nothing seems to work

Viewing 9 replies - 1 through 9 (of 9 total)
  • The topic ‘Homepage does not work’ is closed to new replies.