Homepage Column Content Shows only Code

  • Ben

    (@franklayne)


    2 years ago

    It’s taken me a while to get around to this. This issue pre-dates the 5.9/Josephine update, so I don’t believe it’s related to those changes. I don’t know when exactly this started, but I do know it’s been broken for at least three months.

    My site’s home page is supposed to display two columns of content, with each piece represented by a featured image thumbnail and the title of the post. Instead, it displays this:

    [ve_blog blog_layout=”masonry_blog” pagination_blog=”yes” css_animation=”fadeIn”]

    If you load the page, you’ll see what I mean. How do I fix this? I’ve tried switching themes, and changing the layout of the existing theme and no change. I was getting notifications from WordPress about a site issue due to a problematic plugin, “PHP Compatibility Checker.” I disabled that, didn’t make a difference, I deleted it altogether, and the site remained unchanged. The daily emails from WordPress about my site’s technical issues stopped, so that was nice.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Moderator James Huff

    (@macmanx)

    Volunteer Moderator

    2 years ago

    Since that is a commercial theme, we ask that you please go to their official support channel, so you can get support from the people who know it best: https://visualmodo.com/acc/

    Forum volunteers do not have access to commercial products, so they would not know why it is not working correctly. Other community members who may have faced your issue might be able to help you, but your best bet is your product’s developer. We encourage you to use the official support venues, as it allows the developers to be aware of issues with their code and gives back to the community in a more robust way.

    Thread Starter Ben

    (@franklayne)

    2 years ago

    Not the answer I wanted, but I respect it.

    The issue is persistent across themes, including the default theme, but I’ll start with Visualmodo and if they can’t help me. If not, maybe I’ll revert the theme and come back for assistance here. Thanks for the quick reply.

    Moderator James Huff

    (@macmanx)

    Volunteer Moderator

    2 years ago

    Ah, perhaps that is a shortcode for a plugin that is either broken, deactivated, or gone?

    [ve_blog blog_layout etc is not a built-in WordPress shortcode.

Viewing 3 replies - 1 through 3 (of 3 total)
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