Support » Plugin: SportsPress - Sports Club & League Manager » Hockey Ties not Displaying

  • Resolved corrinarusso

    (@corrinarusso)


    Hi @roch,

    Is the Draw in the ‘Event Outcomes’ default ?
    If so, I must have deleted it.
    🙁

    I need to add a Tie game(s) to my league table results. I loaded a new instance of SportsPress in a test site, and then followed the Draw outcome in my test site to apply to my live site.
    But it is not working.

    1. Added Tie to Event Outcomes.
    (variable = tie, Condition ‘Equal T’)

    2. Added Tie to Table Columns
    (Label T, Equation ‘Tie’)

    3. Added + Tie to the PTS in Table Columns :
    (PTS = Win x 2 + Overtime loss + Tie)

    A. Ties not being calculated in the result set :
    https://gowildcats.ca/blog/table/atom-2/

    B. But there are ties :
    https://gowildcats.ca/blog/calendar/atom-results/

    What am I doing wrong ?

    Thanks!

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support Roch

    (@rochesterj)

    Hi @corrinarusso

    That’s odd!

    But since you are VIP (and a Pro user, as far as I recall) we can take care of this in our Pro channel, where we can check your wp-admin.

    Please get in touch here:
    https://support.themeboy.com/

    You can add a license key (to reach support) or not (presales), either way, I’ll handle your case myself.

    Thanks!

    Thanks @roch

    I’ll post it now.
    🙂

    @roch @savvasha

    Guys, any answer here?
    Opened the ticket under the Pro support a few days ago.

    Plugin Support Roch

    (@rochesterj)

    Hi!

    Oh, sorry about that. Let me assign your ticket back to myself, so we can resolve the issue and after that we check the license issue (as for that it has to be assigned to the sales team)

    Thanks!

    corrinarusso

    (@corrinarusso)

    Big thanks to the support team, and specifically @roch

    FYI, the hockey module does not include the Draws by default.
    When I added the Tie column to the Outcomes section, the reason they were not showing up was because you have to go into each event and click Update to re-publish the score.

    Then the Ties showed up in the League Tables.

    Thx Roch!!

    Plugin Support Roch

    (@rochesterj)

    Hi corrinarusso

    No worries at all, and thanks for your patience.

    🙂

    If you need anything else feel free to ping me there (and here! as @ mentions go straight to my inbox).

    Thanks.

Viewing 6 replies - 1 through 6 (of 6 total)
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