Support » Theme: HitMag » HitMag Pro Child Theme

  • Resolved techygeekshome

    (@techygeekshome)


    Hi Guys,

    I’ve updated my theme this morning and yet again, my child theme has been deleted. This has happened for every upgrade I’ve done since moving to HitMag Pro.

    Luckily I’ve got a back this time so I can put it all back, but why is it deleting the child theme every time? It’s very frustrating!

    TIA.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Theme Author ThemezHut

    (@pubudu-malalasekara)

    Hi @techygeekshome,

    We are really sorry for the inconvenience.

    Thank you very much for letting us know about this. We are testing it now. We will inform you after fixing it.

    Thank you.

    • This reply was modified 2 years, 3 months ago by ThemezHut.
    Thread Starter techygeekshome

    (@techygeekshome)

    Thanks, I think its happened on the last three updates.

    Hi,
    Actually from first i was not knowing about this child theme a i don’t have it and when i want to use it i don’t have it in pro .zip file. so could you please help me out how to use it and how to get it?

    Theme Author ThemezHut

    (@pubudu-malalasekara)

    Hi @techygeekshome,

    We recently changed the theme update system due to this issue.

    We are sorry that it took longer. But the problem is solved now.

    Thank you.

    Thread Starter techygeekshome

    (@techygeekshome)

    Excellent news thanks!, I was just restoring my backups! hopefully will not have to do that any more.

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘HitMag Pro Child Theme’ is closed to new replies.