Hello @kociecka (Karolina)
It looks like the content on the page you linked in password protected 🙁 But, by the sound of the issue, this could potentially be a plugin or theme conflict.
Could you try the following troubleshooting steps? We recommend that you do these on a staging site if possible or make sure to create a backup on your live site before trying these steps.
1) See if it’s a plugin conflict with Plugin Detective – https://wordpress.org/plugins/plugin-detective/
2) See if it’s a theme conflict by switching to a default WordPress theme.
Plugin Detective has a process to help you quickly identify which plugin might be causing the problem. Once you start Plugin Detective, just mark Draw Attention and Plugin Detective as a “required plugin” for the test and navigate to the page where you’re having issues. Plugin Detective will deactivate all the other plugins on your site and you can confirm that Draw Attention is working properly.
Let us know what you find out, and if nothing seems to come up, please send us an email at support@wpdrawattention.com to continue troubleshooting.
