Support » Plugin: Facebook Chat Plugin - Live Chat Plugin for WordPress » Hiding welcome message box results in everything disappearing

  • Resolved james1863

    (@james1863)


    Hi,

    I would like to only show the messenger icon when a page loads, not the welcome message – or alternatively find a way of stopping it opening on different pages once it has been closed on another (it keeps popping it every time you open a new page).

    When I add “greeting_dialog_display=’hide'” to the code, the entire messenger element disappears not just the welcome box.

    Anyone else had this problem and found a solution please?

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • pbjwebdesign

    (@pbjwebdesign)

    Having the same problem, so keen to know of any solutions… 🙂

    claymoorestudios

    (@claymoorestudios)

    Thank you for posting this. Is plugin is controlling the behavior? I would like to stop the behavior as well.

    @james1863 You’ve made a mistake in your code itself. Normally, it’s because you’ve put a line break in and your browser is losing it’s mind trying to render it.

    Paste your whole snippet here and it’ll be obvious for everyone 🙂

    Thread Starter james1863

    (@james1863)

    Thanks, but I managed to figure it out. The code I had copied had different types of single quotation mark before and after the hide.

    Correct code:

    greeting_dialog_display='hide'

    • This reply was modified 1 year, 12 months ago by james1863.
    • This reply was modified 1 year, 12 months ago by james1863.
    • This reply was modified 1 year, 12 months ago by james1863.

    Great, it works perfectly! Thank you very much!

    One more question guys, does anyone know what code should I add so that the greeting dialog will be shown only on Desktop and not on responsive (cellphones)?

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)
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