Support » Plugin: WP Live Chat Support » Hide when offline

  • Resolved pinkbypuck


    Hi Live Chat Support,

    is there a way to hide the chat form when the office is not available for chatting? We only want a chat function that has this specific option as there are times we are very busy and do not want visitors of the site to think we’re is constantly offline.
    I tried finding if you have such an option, but I couldn’t see anywhere.

    Thank you.

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  • Jarryd


    Hi there

    Thank you for getting in touch with us.

    The chat can be hidden when offline by going to ‘Live Chat’ -> ‘Settings’ -> ‘Offline Messages’ and checking the checkbox labelled ‘Only show the checkbox ‘Do not allow users to send offline messages’.

    I hope this helps?

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