Title: hide message &#8220;Agent entered&#8221;
Last modified: February 20, 2020

---

# hide message “Agent entered”

 *  Resolved [benincasapcm](https://wordpress.org/support/users/benincasapcm/)
 * (@benincasapcm)
 * [6 years, 5 months ago](https://wordpress.org/support/topic/hide-message-agent-entered/)
 * Hi,
    I would like to know if it is possible to hide the messages which appear
   when an agent enters, leaves or ends a chat. Is there an option or some php trick?
   Thank you

Viewing 1 replies (of 1 total)

 *  Plugin Author [wp3cx](https://wordpress.org/support/users/wp3cx/)
 * (@wp3cx)
 * [6 years, 5 months ago](https://wordpress.org/support/topic/hide-message-agent-entered/#post-12460631)
 * Hi [@benincasapcm](https://wordpress.org/support/users/benincasapcm/) ,
 * Unfortunately there currently is no option for this and I would certainly not
   recommend messing around with the PHP of the plugin (or any plugin 🙂 )
 * P.S: You can probably achieve that with CSS, hiding essentially the system messages:
 * `.wplc-system-notification{display:none!important;}`
 * Keep in mind though that ALL system messages will be hidden which might not be
   ideal as errors etc will not be shown. It will also affect the functionality 
   of “Direct user to page” as it is being sent as a system message. **If you acknowledge
   the “risk” and the possibility of the “trick” not working then you can try it
   🙂 **

Viewing 1 replies (of 1 total)

The topic ‘hide message “Agent entered”’ is closed to new replies.

 * ![](https://ps.w.org/wp-live-chat-support/assets/icon-256x256.png?rev=2405258)
 * [3CX Free Live Chat, Calls & Messaging](https://wordpress.org/plugins/wp-live-chat-support/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/wp-live-chat-support/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/wp-live-chat-support/)
 * [Active Topics](https://wordpress.org/support/plugin/wp-live-chat-support/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/wp-live-chat-support/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/wp-live-chat-support/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [wp3cx](https://wordpress.org/support/users/wp3cx/)
 * Last activity: [6 years, 5 months ago](https://wordpress.org/support/topic/hide-message-agent-entered/#post-12460631)
 * Status: resolved