Support » Plugin: iThemes Security (formerly Better WP Security) » "Hide login area" enabled, can't log out v.4.0.2

  • Hi there,

    As many here I have problem with the option “Hide Login Area”.
    Since enabled, I can’t log out from wordpress, the returning url is /wp-admin.

    Server is nginx, custom .conf files updated, nginx restarted after rules changed.
    Trying to log in with another navigator (Firefox, Opera, Safari…) with the custom url: I see the login screen, but can’t get in.

    If I disable the option, then I can log out and log in again…

    Any idea please ?

Viewing 15 replies - 1 through 15 (of 16 total)
  • Having the same problem. As soon as I enabled the “Hide Login Area”, I was unable to log out. Disabling the feature allows me to log out again – but I’m back to using wp-login.php to login.

    Me three. Please fix this issue since I love the ability to hide the login.

    Same exact issue here with NGINX and not logging out.

    I think this may have to do with your .htaccess. You will see this:


    Delete the whole thing because .htaccess will be overwritten to by the new iThemes Security.

    Plugin Author iThemes


    Hey All,

    Most existing settings from Better WP Security transferred to iThemes Security except for the Hide Backend Setting. You’ll need to reset your Hide Backend Setting due to a new implementation of the feature. In addition, you’ll still want to review your settings after the update as there are new options you will be able to use.



    Thank you for your answer.

    What do you mean by “reset your Hide Backend Setting” ? If it means clear the option and enable it again then I already tried it (with a nginx reload for each time).
    And sorry but it doesn’t work.


    Uninstall and re-install the plugin. (That’s what I did and it worked for me.) And are you seeing a weird login page like this?

    Screenshot 1
    Screenshot 2

    That’s what my login page looks like so I disabled that feature.

    @brijesh Tejani

    Thank you for your advice. I’ve tried to uninstall the plugin and make a fresh install again. Full of hopes when seeing there was the new 4.0.5 version.

    Unfortunatly, it didn’t resolve the problem wich is still here.

    The log out link got a “302 moved temporarily” answer for two queries:

    wich it’s ok because Nginx got the redirect rules

    rewrite ^secretword/?$ /wp-login.php?$query_string break;

    But then I stay on wp-admin page, still logged.

    Tried on another site I use for test, without WAF or anything that may lead to errors like this but the problem is the same.

    It was perfect with ‘Better WP Security’ plugin and worked flawlessly.


    I haven’t disabled it yet because it helps prevent brute force attacks.


    Oh, that is surely a bug then. Sorry I’m a beginner yet, so can’t advice on what to do now. I too regret upgrading to the new version.

    I think it’s time we move on to a different (and maybe better) security plugin. iThemes doesn’t really care to reply to support threads. Not to mention they’ve four authors!

    19 out of 262 threads [resolved]

    **That represents a huge amount of dis-satisfaction.**

    Tried all of the above with no luck. Only way I could recover control was to delete the plugin using FTP. Then install plugin from scratch. All of this is taking my time – who is going to pay me for my time?

    I will NOT be upgrading my other 31 websites until something is done about this issue.

    I’m upset with them because as you can see they’ve been bombarded with requests. I’m sure they’re fixing them considering there have been several updates already. I think after a few more days (maybe a week) everything will be fine.

    Same issue here but I get a blank page instead so currently will look for another plugin to just do this feature.



    There is still an issue here. Please fix.



    found the problem in my case at least.

    If i deactivate a specific plugin it works perfectly.

    In my case the plugin is: WooCommerce Catalog Visibility Options (Version 2.4.7)

    Please ithemes, fix compatibility with this.

Viewing 15 replies - 1 through 15 (of 16 total)
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