Support » Plugin: OpenTickets Community Edition » Hide available tickets

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author loushou

    (@loushou)

    Hey @wbeasley,

    Firstly, sorry for the late response. We have been working on a huge update, and I seem to have fallen behind on answering questions on the forums.

    Secondly, you are correct that the capacity overrides the WooCommerce stock option; however, this is done at the event level not the venue level. The reason for this, is because the software is designed to give you the ability to reuse the ticket products across multiple, concurrent events. Ergo, the ’10$ Admission’ ticket product could be used for your ‘Weekday Chess Tournament’ event, as well as for your ‘Highschool Debate Team’ event.

    Another problem with attempting to set a stock limit with WooCommerce, instead of the capacity value for an event, is that multiple ‘showings’ of a given event will then be limited by your stock amount from WC. So, lets say you have that ‘Weekday Chess Tournament’, and it happens 3 times a week, Monday, Wednesday and Friday. If you set a stock limit on the ‘$10 admission’ tickets (and if you were allow to not have a limit on the event itself), then you could run out of ticket stock just by tickets purchased for the first showing on Monday. This could cause your Wednesday and Friday events to not allow any tickets purchased.

    Instead, this software works under the assumption that you are putting on an event that has a limited capacity. This is a very safe assumption for almost all events (even out door events), because you have laws in almost every part of the world that prevent too many people from occupying buildings (even outdoor locations). Truthfully, if you truly have an unlimited capacity event (like a county fair with a constantly rotating event population), then it is possible that you may need a different software to manage your needs.

    If your event is not a truly unlimited capacity event, then it sounds like you just want to hide the availability from being displayed, for one reason or another. Assuming that is the case, you can accomplish this by adding some customized css to simply hide the availability from the calendar. In many themes, there is an interface where you can add ‘custom css’ or some such labeled value. In other themes you may have to edit your style.css file. In either case, you could try adding something like this to your custom styling, to simply hide the availability:

    .fc-event .event-availability { display:none; }

    Of course, I could be way off here, in both cases. If you don’t really fall in either category I mentioned above, perhaps a little more detail about the event itself would help me formulate a more targeted answer. I am more than willing to help out, just let me know more info about it if this does not help.

    Loushou

    Plugin Author loushou

    (@loushou)

    Hey @wbeasley,

    I have not heard anything back from you on this. I will assume that you have resolved the problem. If not, hit us back.

    Loushou

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Hide available tickets’ is closed to new replies.