Support » Plugin: Wordfence Security - Firewall & Malware Scan » Hidden? Login Issues

  • Resolved nikana2000

    (@nikana2000)


    After a lapse of memory, I mis-typed the password to log into my WordPress backend. Wordfence did it’s job, and locked me out. Unfortunately my IP seems to be permanently blocked.

    The situations is as follows:
    – I can still access the backend going through ManageWP
    – My IP is not listed under “Blocking”, nor “Blocked” under ‘Live Traffic’, but is shown in “Locked Out”.
    – Browser cache has been cleared, and the situation is consistent amongst Chrome, IE, and Brave.
    – Logging in from other IP’s is fine
    – I prefer not resetting the databases via WF Assistant as there are many IP’s already carefully set up to be restricted.

    Thank you in advance.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Access through a different IP, all your unblocking stuff should be on the Wordfence/Blocking page (poorly designed page with a variety of confusing tabs, links, etc, explore it). If you can’t unblock there I’d imagine you have to edit database. If so, strange, but stranger things have happened.

    If you know what the IP is and are in the DB, you can just search for it, find it quick, then edit. Of course, backup DB before touching.

    MTN

    Thread Starter nikana2000

    (@nikana2000)

    Thanks MTN,… logging in from another IP revealed the blocked IP.

    Hi nikana2000,
    Just wanted to add that following instructions mentioned in “I locked myself out and can’t get back in. What can I do?” article would help you removing this IP address without touching the database directly.

    Thanks.

    Thread Starter nikana2000

    (@nikana2000)

    ok, thank you

Viewing 4 replies - 1 through 4 (of 4 total)
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