Hidde banner

Hi,

It should only appear every 90 days after it was dismissed.
Is that not the case?

OK, let me do some tests, as we do set a 90 days transient and check for it before displaying it again.

Can you check the wp_options table for the webdados_portuguese_postcodes_nag transient immediately after dismissing the banner?

I just tested it and the transient is correctly created and set to 90 days:
https://snipboard.io/nJPOMj.jpg
https://snipboard.io/Irqnm1.jpg

Can you also check:
– Is there any error on the console when dismissing the banner?
– Does the ajax call we perform when dismissing returns 200?
– Do you have any transients cleaning plugin active? If you do, make sure it’s not cleaning still valid transients.

Yes, we use a database cleanup plugin, but only remove expired transients.

I’m not so sure about this.

That transient is valid up to March 14 at 9:42, and if no 3rd party plugin deletes it, the WordPress cron will only clean it past that time, as you know.

When the banner is showing up again, check the options. They should be gone. I can’t find any other reason for them to be deleted unless the database cleanup plugin is deleting still valid transients, which can cause bigger issues on your website.

Try to disable that plugin for one or two weeks and check if the issue disappears, please.

Thanks.