Support » Installing WordPress » Hi having trouble installing new site

  • couso

    (@couso)


    I have pasted the error below i have about installing my new domain
    thanks in advance for any help

    The installation can not be completed:

    – You cannot install more than one script in the root directory of a domain.

    Click on the browser’s Back button to fix reported errors.

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  • Jason_CT

    (@jason_ct)

    If there is no script installed in the root for your domain name but you still get this message it means that a previously installed script was not properly removed. In order to solve this issue you should follow these steps:

    1. Log in cPanel and click on File Manager;

    2. Navigate to .fantasticodata in your Home Directory;

    3. Delete the file installed_in_root.php.

    couso

    (@couso)

    Cheers mate thanks for that dont really know what im doing but willgive it a go cheers

Viewing 2 replies - 1 through 2 (of 2 total)
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