Support » Plugin: iThemes Security (formerly Better WP Security) » Hi – having serious issues with Better WP Security

  • Hi –

    I’m just trying to get my website to show up again. I was in the middle of making a backup on WP security and suddenly my website just crashed and I can’t even access the homepage. I can’t FTP into the backend either – I get a network timeout error. Someone, please help! We’re at a critical stage right now and really need the website up….the public dns is:

    ec2-107-21-111-73.compute-1.amazonaws.com

    http://wordpress.org/extend/plugins/better-wp-security/

Viewing 4 replies - 1 through 4 (of 4 total)
  • Ok – got access to my .htaccess file, but this is all I see –

    <Files wp-config.php>
    order allow,deny
    deny from all
    </Files>

    <Files .htaccess>
    order allow,deny
    deny from all
    </Files>

    I’ve changed it to this:

    # BEGIN WordPress
    <IfModule mod_rewrite.c>
    RewriteEngine On
    RewriteBase /
    RewriteCond %{REQUEST_FILENAME} !-f
    RewriteCond %{REQUEST_FILENAME} !-d
    RewriteRule . /index.php [L]
    </IfModule>

    # END WordPress

    and still nothing?

    7 hours later – still nothing – pretty sure that my wp-config file was wiped, as I couldn’t find it anymore, but not sure how to restore this…

    Got main website back, but still having problems logging in…

Viewing 4 replies - 1 through 4 (of 4 total)
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