Hi, existing user’s roles are not updating
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Hi, I’ve tried several times but existing users ‘role’ are not working as it’s intend.
MY GOAL:
Add the ‘instructor’ role to existing users in a bulk with this plugin.This is the way I tried:
CSV FILE (example):
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Username,Email,Password,role
John Smith,john@smith.com,,
Mary Johnson,mary@gmail.com,,
… and so onPLUGIN SETTINGS:
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-Default role: instructor (custom role)
-What should the plugin do with empty cells?: Leave the old value
-Update existing users?: YES
-Update roles for existing users?: Yes, add new roles and not override existing onesRESULTS:
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Always adding default role but deleting old existing ones.I DID TRY ALSO…
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-Update roles for existing users?: NO
but always overriding existing roles with default role.*INFO:
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All the CSV file are already existing users, I’m not including new users.Your import documentation says “If you create a column called ‘role’: if cell is empty, roles would be chosen from ‘Default role’ field in import screen;”
So, I created a empt role column in CSV and define a default role in import screen and set to [Update roles for existing users?: Yes, add new roles and not override existing ones ] BUT still overriding users roles with default role choosen.
¿Some advice please?
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