Support » Theme: Hestia » Hestia Theme Can’t edit Contact Section

  • Resolved jasminalisondesign

    (@jasminalisondesign)


    Hi there,

    Love this theme, but I cannot edit the contact content at the bottom of the homepage.

    I was able to do this before, and now I can’t. The text box cannot be accessed.

    Have tried re-downloading and reinstalling the theme, editing in different browsers etc but no luck.

    Please help!

    Here’s a screenshot of the section I am having trouble editing

    https://imgpile.com/images/1NrUB1.jpg

Viewing 9 replies - 1 through 9 (of 9 total)
  • I am having the exact same issue. This is quite painful as there are a number of fields I cannot edit and they do not represent the website.

    Help!

    Hey,

    I’m really sorry to hear you are experiencing these problems. Could you please share another screenshot as that one can’t be opened? Also, could you please let me know if you see any errors in the console? And if deactivating plugins helps?

    Thank you,
    Rodica

    Hi Rodica

    I’ve the same problem: I can’t edit the text inside the contact section. The text editor is not working.

    http://carlosraminhos.pt/wp-content/uploads/2019/01/screenshot.png

    The short code [hestia_contact] display the same: Find us… and Give us a ring.

    Thanks for your support

    Carlos

    mboby17

    (@mboby17)

    I have the same problem. But it was working before.

    https://kympp.fr/

    or

    https://lagirafebleue.fr/

    Thanks for your help.

    Nugget89

    (@nugget89)

    Hi,

    Sorry for digging up an old thread, but how did you resolve this?
    If I attempt to edit the ‘Contact Content’ the edit box appears empty, even though it does contain content.

    Thanks

    I am having the same issue as others here, I can’t edit my contact information, and it also looks like when I try to edit anything on any page, all I get is the title of the page, in grey, with no content for me to edit. When I click the ‘preview’ the whole page shows, but I can’t edit it from there, and when I click the ‘edit page’ from the top, I get the same grey title again. Going round in circles. Any suggestions please?

    Appearance > Customize > Frontpage Sections > Contact > Contact Content > (Edit)
    After you click on the (Edit) link need to be sure to use the Text editor, not the Visual editor. You should be able to edit the HTML for the left side of the Contact area there.

    I am having the same issue. Specifically these sections within the Contact module: they are not accessible in the Customizer and cannot be edited in Elementor.

    Find us at the office
    Bld Mihail Kogalniceanu, nr. 8,7652 Bucharest, Romania

    Give us a ring
    Michael Jordan
    +40 762 321 762
    Mon – Fri, 8:00-22:00

    Update: I found the Edit button, and was able to edit these headers and paragraphs.

Viewing 9 replies - 1 through 9 (of 9 total)
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