Support » Plugin: Helpful » helpful_user cookies prior consent

  • Resolved Ludovic S. Clain


    Hi there,
    I am in the process of making my site GDPR compliant and I notice that your plugin leaves a cookie before the prior consent of my visitors named “helpful_user”. In my use, I use your plugin only for logged in users (members), would there be a filter to drop this cookie only if the user logs in?
    (Or maybe this cookie is one of the necessary ones like the PHPSESSID and it does not contain any personal information?)
    Thank you for your help.
    My regards,

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Pixelbart


    Hello @ludovicsclain

    there is currently no filter, but Helpful does not store anything important.

    This is a random string that is generated and stored as a cookie by the user. You cannot read anything from it, it is purely random. It is then used by Helpful to identify the user/visitor. If the user deletes the cookie, he can vote again.

    In my opinion, this should not cause any privacy issues. So I couldn’t tell you who the user with a certain ID is. So you couldn’t even delete the data, because he can’t be assigned to a visitor.

    Stay healthy and thanks for your feedback!

    Plugin Author Pixelbart


    This way the user is generated and identified. So purely random, but unique. But no personal information. Not even the browser is stored.

    $length  = apply_filters( 'helpful_user_bytes', 16 );
    if ( function_exists( '') ) {
      $bytes = random_bytes( $length );
    } else {
      $bytes = openssl_random_pseudo_bytes( $length );
    $string = bin2hex( $bytes );
    return apply_filters( 'helpful_user_string', $string );
    • This reply was modified 1 month, 2 weeks ago by Pixelbart.

    Thank you for your reply,
    I classify it in the necessary cookies and specify that it does not contain any personal information on my cookie policy, thank you very much!

    Plugin Author Pixelbart



    Great. That’s exactly how I would do it.

    So everything should be fine.

    Have a nice day!

Viewing 4 replies - 1 through 4 (of 4 total)
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