Support » Plugin: MailPoet Newsletters » Help! WYSIJA disappeared after updating

  • Resolved jonnyguitar

    (@jonnyguitar)


    Hi there. I was loving using WYSIJA but I clicked on “Update” at the top of the WYSIJA page and now it’s totally disappeared!

    After clicking update, I received a message saying it had installed it and removed the previous version, but it’s gone from my control panel!

    Is there anything I can do to bring everything back please?

    http://wordpress.org/extend/plugins/wysija-newsletters/

Viewing 2 replies - 1 through 2 (of 2 total)
  • Hello,

    Did you try to manually delete Wysija plugin from /wp-content/plugins/ folder, download latest version and copy it there?

    Ami.

    That’s not the first time I heard of this problem.
    It seems to be a problem during WordPress update process. Somehow the updating process must fail before replacing the old wysija-newsletters folder by the new one.

    Anyway the situation in that case scenario is to delete the wysija-newsletters folder and simply reinstall the plugin, either through FTP or the way you usually install plugins.

    Hope this helps,
    Ben

Viewing 2 replies - 1 through 2 (of 2 total)
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