Support » Plugin: MailPoet 2 » Help! WYSIJA disappeared after updating

  • Resolved jonnyguitar


    Hi there. I was loving using WYSIJA but I clicked on “Update” at the top of the WYSIJA page and now it’s totally disappeared!

    After clicking update, I received a message saying it had installed it and removed the previous version, but it’s gone from my control panel!

    Is there anything I can do to bring everything back please?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Hello,

    Did you try to manually delete Wysija plugin from /wp-content/plugins/ folder, download latest version and copy it there?


    That’s not the first time I heard of this problem.
    It seems to be a problem during WordPress update process. Somehow the updating process must fail before replacing the old wysija-newsletters folder by the new one.

    Anyway the situation in that case scenario is to delete the wysija-newsletters folder and simply reinstall the plugin, either through FTP or the way you usually install plugins.

    Hope this helps,

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Help! WYSIJA disappeared after updating’ is closed to new replies.