Support » Fixing WordPress » Help! WordPress update interrupted

  • Resolved Wes_Howes


    Hi guys,

    I’ve got a problem with my companies website ( The version of PHP on our webserver was upgraded over the weekend so I thought it would be nice to upgrade the WordPress version as I now could. BIG MISTAKE!!!

    Just as I was upgrading I had an internet connection failure and now the site isn’t working at all!! When I go to the URL, I get a file download box for a PHP script but it doesn’t give a file name and if I try to log in to the WP-Admin, I get a different PHP script called “wp-login.php”.

    A bit of background on me, I’m VERY new to website work, being a hardware engineer by trade. I was asked to start looking after web stuff about a month ago and haven’t had a lot of training. So please bear with me if I come across as REALLY thick 🙂

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  • esmi


    Forum Moderator

    – switching to the default theme by renaming your current theme’s folder in wp-content/themes and adding “-old” to the end of the folder name using FTP or whatever file management application your host provides.

    resetting the plugins folder by FTP or phpMyAdmin.

    – re-uploading all files & folders – except the wp-content folder – from a fresh download of WordPress.

    – running the upgrade manually via wp-admin/upgrade.php

    Thanks esmi, I tried all the above but to no avail.

    Luckily we had a back up from the night before so I just restored that over the top instead. Probably should have just done that in the first place…

    Thanks for your help though :o)

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