Title: Help! WordPress Failure Notice
Last modified: August 20, 2016

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# Help! WordPress Failure Notice

 *  [lilwhitemoth](https://wordpress.org/support/users/lilwhitemoth/)
 * (@lilwhitemoth)
 * [14 years, 3 months ago](https://wordpress.org/support/topic/help-wordpress-failure-notice/)
 * Just purchased a theme thru Envato. Downloaded it and saved it
    as a zip file.
   When I try to upload it on my dashboard, I keep getting WordPress Failure notice.
   Ugh! Help. I emailed Envato, but it does no appear they will be able to help 
   me.

Viewing 9 replies - 1 through 9 (of 9 total)

 *  [Gary Darling](https://wordpress.org/support/users/garydarling/)
 * (@garydarling)
 * [14 years, 3 months ago](https://wordpress.org/support/topic/help-wordpress-failure-notice/#post-2622747)
 * Unzip the package on your hard drive, then look for a zip file inside that that
   has just the theme, then upload just the zip file to WordPress. Envato themes
   usually include readme and .psd files that WordPress doesn’t want cluttering 
   up the themes folder.
 *  Thread Starter [lilwhitemoth](https://wordpress.org/support/users/lilwhitemoth/)
 * (@lilwhitemoth)
 * [14 years, 3 months ago](https://wordpress.org/support/topic/help-wordpress-failure-notice/#post-2622763)
 * I am not computer savvy, I hate to say. How do I go about unzipping the package
   on my hard drive?
 *  [Gary Darling](https://wordpress.org/support/users/garydarling/)
 * (@garydarling)
 * [14 years, 3 months ago](https://wordpress.org/support/topic/help-wordpress-failure-notice/#post-2622764)
 * On a PC, double-click the file, then look for the Extract command. On a Mac one
   click will do, it will open in a Finder window.
 *  Thread Starter [lilwhitemoth](https://wordpress.org/support/users/lilwhitemoth/)
 * (@lilwhitemoth)
 * [14 years, 3 months ago](https://wordpress.org/support/topic/help-wordpress-failure-notice/#post-2622772)
 * ok..so extracted it, found the theme..tried installing and got this message..
   
   Unpacking the package…
 * The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find
   End of Central Dir Record signature
 *  [Gary Darling](https://wordpress.org/support/users/garydarling/)
 * (@garydarling)
 * [14 years, 3 months ago](https://wordpress.org/support/topic/help-wordpress-failure-notice/#post-2622795)
 * Hmmm, see if this helps:
    [http://nabtron.com/solvedincompatible-archive-pclzip_err_bad_format-10-invalid-archive-structure/144/](http://nabtron.com/solvedincompatible-archive-pclzip_err_bad_format-10-invalid-archive-structure/144/)
 *  Thread Starter [lilwhitemoth](https://wordpress.org/support/users/lilwhitemoth/)
 * (@lilwhitemoth)
 * [14 years, 3 months ago](https://wordpress.org/support/topic/help-wordpress-failure-notice/#post-2622837)
 * Thank you for all your help. I went on the link you sent me. It states you usually
   get these errors if your word press has not been updated, or you don’t have enough
   space. But I should have enough space, and I do have the updated version from
   word press.
    I received an email from Envato. They said the theme I am trying
   to upload is not Word press compatible, which angers me because I searched it
   thru word press themes thru google. I have asked them for a refund. I have yet
   to hear back. I am just looking for a theme that has slider capabilites. I had
   uploaded easing slider but I could not get it to work. I am just banging my head
   right now.
 *  [Gary Darling](https://wordpress.org/support/users/garydarling/)
 * (@garydarling)
 * [14 years, 3 months ago](https://wordpress.org/support/topic/help-wordpress-failure-notice/#post-2622838)
 * Envato has some really good themes – search for an author named Kriesi, his themes
   are amazing.
 * There are lots of slider plugins here in the WordPress plugin repository, if 
   you find a theme you like that is missing the slider you might try using a plugin.
   [Orbit Slider](http://wordpress.org/extend/plugins/wp-orbit-slider/) is one example
 *  [promith](https://wordpress.org/support/users/promith/)
 * (@promith)
 * [13 years, 5 months ago](https://wordpress.org/support/topic/help-wordpress-failure-notice/#post-2622928)
 * Hi,
    I have tried many time with zip format file for changing theme but I am 
   unable to change. the message show : The package could not be installed. PCLZIP_ERR_BAD_FORMAT(-
   10) : Unable to find End of Central Dir Record signature.
 * Please help me.
    Thanks
 *  [Andrew Nevins](https://wordpress.org/support/users/anevins/)
 * (@anevins)
 * WCLDN 2018 Contributor | Volunteer support
 * [13 years, 5 months ago](https://wordpress.org/support/topic/help-wordpress-failure-notice/#post-2622929)
 * Ask for help on your own thread. This thread belongs to someone else.

Viewing 9 replies - 1 through 9 (of 9 total)

The topic ‘Help! WordPress Failure Notice’ is closed to new replies.

## Tags

 * [Themes](https://wordpress.org/support/topic-tag/themes/)

 * 9 replies
 * 4 participants
 * Last reply from: [Andrew Nevins](https://wordpress.org/support/users/anevins/)
 * Last activity: [13 years, 5 months ago](https://wordpress.org/support/topic/help-wordpress-failure-notice/#post-2622929)
 * Status: not resolved

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