Support » Plugin: Wordfence Security - Firewall & Malware Scan » Help! Wordfence won´t scan

  • Resolved zhangjia

    (@zhangjia)


    I´ve just installed Wordfence but it won´t perform a scan! When I press “Start a new scan” I get a message on the scan button saying “requesting a new scan”, and a popup in the bottom left corner of my screen saying “wordpress is working”, but after a couple of seconds it disappears and the the scan button reverts back to “Start a new scan”. no results come up. everything on the page is the same as before. I checked in the diagnostics, and there is an error message in red in the Connectivity section:

    Connecting to Wordfence servers (http): OK
    Connecting to Wordfence servers (https): OK
    Connecting back to this site: wp_remote_post() test back to this server failed! Response was: 200 OK<br /> This additional info may help you diagnose the issue. The response headers we received were:<br /> server => nginx<br /> date => Mon, 04 Dec 2017 12:58:34 GMT<br /> content-type => text/html; charset=UTF-8<br /> vary => Accept-Encoding<br /> x-powered-by => PHP/7.1.5<br /> set-cookie => wfvt_1118835215=5a25467a99889; expires=Mon, 04-Dec-2017 13:28:34 GMT; Max-Age=1800; path=/; secure; HttpOnly<br /> link => <https://zhangjia.tv/wp-json/&gt;; rel=”https://api.w.org/”<br /> content-encoding => gzip<br />

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  • Hi @zhangjia,

    The issue you’re describing is very similar to this one.

    Does it still occur when you switch to a default theme?

    Hello!

    I hope we were successful in helping you resolve your issue with Wordfence! Since we have not heard back from you in the past 2 weeks I will now be marking this support thread as resolved. However, if we still haven’t resolved your issue please reach out to us as we would be more than happy to further assist you!

    Thanks and have a great day!
    Chloe

Viewing 2 replies - 1 through 2 (of 2 total)
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