Title: Help wizard button not working
Last modified: August 20, 2020

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# Help wizard button not working

 *  Resolved [Jhun Lorenz Asna](https://wordpress.org/support/users/jlawebdev/)
 * (@jlawebdev)
 * [5 years, 11 months ago](https://wordpress.org/support/topic/help-wizard-button-not-working/)
 * How to fix issue on manual minifiy help wizard button not working ?

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Plugin Contributor [Marko Vasiljevic](https://wordpress.org/support/users/vmarko/)
 * (@vmarko)
 * [5 years, 11 months ago](https://wordpress.org/support/topic/help-wizard-button-not-working/#post-13286138)
 * Hello [@jlawebdev](https://wordpress.org/support/users/jlawebdev/)
 * I am sorry about the issue you are experiencing and I am happy to assist you 
   with this.
    I’ve tried to replicate the issue. Switched minify mode to Manual,
   saved all settings. Went to Performance>Minify and clicked on the help button
   and Minify: [Help Wizard loaded](https://i.imgur.com/1uPv1fm.png). Can you please
   share some more info on how the button is not working? Have you updated your 
   WP and W3 Total Cache to the latest versions? Thanks!
 *  Thread Starter [Jhun Lorenz Asna](https://wordpress.org/support/users/jlawebdev/)
 * (@jlawebdev)
 * [5 years, 11 months ago](https://wordpress.org/support/topic/help-wizard-button-not-working/#post-13289572)
 * I got this error in dev tools
 * Uncaught TypeError: jQuery(…).live is not a function at HTMLDocument. (options.
   js?ver=0.9.4.6.4:669) at i (load-scripts.php?c=1&load[chunk_0]=jquery,utils&ver
   =5.5:2) at Object.fireWith [as resolveWith] (load-scripts.php?c=1&load[chunk_0]
   =jquery,utils&ver=5.5:2) at Function.ready (load-scripts.php?c=1&load[chunk_0]
   =jquery,utils&ver=5.5:2) at HTMLDocument.J (load-scripts.php?c=1&load[chunk_0]
   =jquery,utils&ver=5.5:2)
 *  Plugin Contributor [Marko Vasiljevic](https://wordpress.org/support/users/vmarko/)
 * (@vmarko)
 * [5 years, 10 months ago](https://wordpress.org/support/topic/help-wizard-button-not-working/#post-13291714)
 * Hello [@jlawebdev](https://wordpress.org/support/users/jlawebdev/)
 * Thank you for the information.
    Can you please share what version of W3 Total
   Cache you are using and also what is the WP version? Thanks!
 *  Thread Starter [Jhun Lorenz Asna](https://wordpress.org/support/users/jlawebdev/)
 * (@jlawebdev)
 * [5 years, 10 months ago](https://wordpress.org/support/topic/help-wizard-button-not-working/#post-13295159)
 * I’m using A2 Fixed W3 Total Cache and I’m using WordPress 5.5
 *  Plugin Contributor [Marko Vasiljevic](https://wordpress.org/support/users/vmarko/)
 * (@vmarko)
 * [5 years, 10 months ago](https://wordpress.org/support/topic/help-wizard-button-not-working/#post-13295401)
 * Hello [@jlawebdev](https://wordpress.org/support/users/jlawebdev/)
 * Thank you for the information. I can see that you already asked the same question
   in the support forum for A2 W3TC.
    As you are no using the original W3 Total 
   Cache we cannot assist you with this as it does not contain all the fixes and
   updates. Simply this is another plugin. Thanks!

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Help wizard button not working’ is closed to new replies.

 * ![](https://ps.w.org/w3-total-cache/assets/icon-256x256.png?rev=1041806)
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 * 5 replies
 * 2 participants
 * Last reply from: [Marko Vasiljevic](https://wordpress.org/support/users/vmarko/)
 * Last activity: [5 years, 10 months ago](https://wordpress.org/support/topic/help-wizard-button-not-working/#post-13295401)
 * Status: resolved