Support » Plugin: Smooth Slider » Help with slider text and pictures frozen

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  • Hello @bukavu

    Thanks for writing to us.

    I have checked your site, I found that, 2 jQuery.js files are loading on your site. One from Google API and second from Ajax Comments plugin. Please remove one of them and check.

    Let me know if it helps.
    Thank you.

    Best Regards,

    Hello @sagark, thanks for the reply,
    I have no idea how to remove one of those two.
    I tried to deactivate ajax comment plugin but it’s auto activating itself back

    Hello @bukavu

    Apologize for delay in response.

    Can you please provide the temporary access details to your WordPress admin or if you have a development setup? I will fix issue on your site. Use our email ID support[at]slidervilla[dot]com

    Thank you for your patience. Waiting for your response.

    Best Regards,

    Hello @sagark
    I have written to you,
    Thanks for your response

    Plugin Contributor tejaswini


    Hello @bukavu,

    I have replied to the ticket submitted on SliderVilla helpdesk.

    The slider now seems working perfectly.

Viewing 5 replies - 1 through 5 (of 5 total)
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