Title: Help with Jetpack Error!
Last modified: June 13, 2021

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# Help with Jetpack Error!

 *  Resolved [Frank88](https://wordpress.org/support/users/fprjmmf0205031988pioxperez/)
 * (@fprjmmf0205031988pioxperez)
 * [5 years, 1 month ago](https://wordpress.org/support/topic/help-with-jetpack-error/)
 * Hello Jetpack Team! I have a problem with Jetpack Plugin. I have tried everything
   and I keep getting the same error “The registration secrets sent by your site
   do not match the ones the Jetpack server has on record” I don’t know what to 
   do I have tried everything and it is not working. How can I fix this error? The
   site is under construction, it’s brand new, and I got the error from the first
   moment I installed it.
    Thanks in advance
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fhelp-with-jetpack-error%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Thread Starter [Frank88](https://wordpress.org/support/users/fprjmmf0205031988pioxperez/)
 * (@fprjmmf0205031988pioxperez)
 * [5 years, 1 month ago](https://wordpress.org/support/topic/help-with-jetpack-error/#post-14551702)
 * I solved it!For future users who have this problem and are using Siteground, 
   the solution to this Error is because you are using the Siteground Plugin called
   SG SECURITY just deactivate it and when you have installed Jetpack then you can
   install again SG SECURITY. I hope I could help you
 *  Thread Starter [Frank88](https://wordpress.org/support/users/fprjmmf0205031988pioxperez/)
 * (@fprjmmf0205031988pioxperez)
 * [5 years, 1 month ago](https://wordpress.org/support/topic/help-with-jetpack-error/#post-14551704)
 * Also if you use another hosting provider or any other security plugin, you should
   consider deactivating it and check if Jetpack is still giving the same problem.
 *  [Hristo Pandjarov](https://wordpress.org/support/users/hristo-sg/)
 * (@hristo-sg)
 * SiteGround Representative
 * [5 years, 1 month ago](https://wordpress.org/support/topic/help-with-jetpack-error/#post-14552233)
 * SG Security has an option to disable the XML RPC protocol. You only need to disable
   that one and not the entire plugin…
    -  This reply was modified 5 years, 1 month ago by [Hristo Pandjarov](https://wordpress.org/support/users/hristo-sg/).

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Help with Jetpack Error!’ is closed to new replies.

 * ![](https://ps.w.org/jetpack/assets/icon.svg?rev=2819237)
 * [Jetpack - WP Security, Backup, Speed, & Growth](https://wordpress.org/plugins/jetpack/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/jetpack/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/jetpack/)
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 * [Unresolved Topics](https://wordpress.org/support/plugin/jetpack/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/jetpack/reviews/)

## Tags

 * [Registration](https://wordpress.org/support/topic-tag/registration/)

 * 3 replies
 * 2 participants
 * Last reply from: [Hristo Pandjarov](https://wordpress.org/support/users/hristo-sg/)
 * Last activity: [5 years, 1 month ago](https://wordpress.org/support/topic/help-with-jetpack-error/#post-14552233)
 * Status: resolved