Title: Help with error message
Last modified: August 20, 2016

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# Help with error message

 *  [darrvar](https://wordpress.org/support/users/darrvar/)
 * (@darrvar)
 * [14 years, 5 months ago](https://wordpress.org/support/topic/help-with-error-message-2/)
 * I just upgraded and now I have a white screen with this error message:
 * Fatal error: Call to undefined function is_rtl() in /home/content/d/a/r/darenvarner/
   html/wp-includes/general-template.php on line 2102
 * Please help. I don’t know much about how to fix this. And please keep it simple
   as I am a novice.

Viewing 13 replies - 1 through 13 (of 13 total)

 *  [govpatel](https://wordpress.org/support/users/govpatel/)
 * (@govpatel)
 * [14 years, 5 months ago](https://wordpress.org/support/topic/help-with-error-message-2/#post-2443913)
 * Try and replace wp-includes folder from fresh download.
 *  [cnlightings](https://wordpress.org/support/users/cnlightings/)
 * (@cnlightings)
 * [14 years, 5 months ago](https://wordpress.org/support/topic/help-with-error-message-2/#post-2443928)
 * Just have the same problem
 * _[sig moderated as per the [Forum Rules](http://codex.wordpress.org/Forum_Welcome)]_
 *  [swamykant](https://wordpress.org/support/users/swamykant/)
 * (@swamykant)
 * [14 years, 5 months ago](https://wordpress.org/support/topic/help-with-error-message-2/#post-2443977)
 * You can just commented the line 2102 and 2103 in the general-template.php file.
   It worked for me.
 * This is a temporary solution.
 * Thanks
    Swamykant _[sig moderated as per the [Forum Rules](http://codex.wordpress.org/Forum_Welcome)]_
 *  Thread Starter [darrvar](https://wordpress.org/support/users/darrvar/)
 * (@darrvar)
 * [14 years, 5 months ago](https://wordpress.org/support/topic/help-with-error-message-2/#post-2444041)
 * @ govpatel, how do I replace wp-includes folder from fresh download? I don’t 
   know what that means.
 *  [richardantondiaz](https://wordpress.org/support/users/richardantondiaz/)
 * (@richardantondiaz)
 * [14 years, 5 months ago](https://wordpress.org/support/topic/help-with-error-message-2/#post-2444054)
 * Same problem here.
    I now cannot log in to admin area and I get this message:
   l error: Call to undefined function is_rtl() in /home/ssrad/courses.sexyspirits.
   com/wp-includes/general-template.php on line 2102
 * SwakyKant, what exactly was your temporary solution and what did you do??
 *  [PhpcoSqsil](https://wordpress.org/support/users/infoservicos/)
 * (@infoservicos)
 * [14 years, 5 months ago](https://wordpress.org/support/topic/help-with-error-message-2/#post-2444071)
 * I had the same problem and it was caused by popup domination plugin. Just rename
   the folder trough ftp and your done…
 *  [charliepatel](https://wordpress.org/support/users/charliepatel/)
 * (@charliepatel)
 * [14 years, 5 months ago](https://wordpress.org/support/topic/help-with-error-message-2/#post-2444163)
 * If you’re using Popup Domination plugin, just go rename it inside your wp-content/
   plugins/ folder and then try. I’m not sure if their latest version of the plugin
   already fixes this hiccup, but if you’re on an older version, then this may be
   the cause of the error.
 *  [govpatel](https://wordpress.org/support/users/govpatel/)
 * (@govpatel)
 * [14 years, 5 months ago](https://wordpress.org/support/topic/help-with-error-message-2/#post-2444164)
 * [@darrvar](https://wordpress.org/support/users/darrvar/) Using ftp you can replace
   any core file or folder except for wp-content folder as this is user folder where
   all your theme,plugins,uploads are saved.
 *  [claritynow](https://wordpress.org/support/users/claritynow/)
 * (@claritynow)
 * [14 years, 4 months ago](https://wordpress.org/support/topic/help-with-error-message-2/#post-2444331)
 * Just ran into the same error message after upgrading to 3.3, but I don’t use 
   PopUp Domination. Plugin called Login Lock was the culprit, changing its name
   using FTP resolved the problem
 *  [lkpub](https://wordpress.org/support/users/lkpub/)
 * (@lkpub)
 * [14 years, 4 months ago](https://wordpress.org/support/topic/help-with-error-message-2/#post-2444334)
 * Thanx Claritynow! That was the culprit on one of my blogs too… renamed it and
   got in no problems… deleted the plugin and will look for something different…
   I don’t use PopUp either… too many problems with that one…
 * Thanx again… =}
 *  [govpatel](https://wordpress.org/support/users/govpatel/)
 * (@govpatel)
 * [14 years, 4 months ago](https://wordpress.org/support/topic/help-with-error-message-2/#post-2444337)
 * I am using login lockdown and is working fine.
 *  [southcast](https://wordpress.org/support/users/southcast/)
 * (@southcast)
 * [14 years, 4 months ago](https://wordpress.org/support/topic/help-with-error-message-2/#post-2444339)
 * Had the problem, hmmmm…I searched google, reached here..read suggestions, did
   the solution…and I am saying thanks to everyone..(all this took me 5 mins total
   i guess 🙂
    P.S – My culprit – “**Loginlock**”
 *  [wpusuario](https://wordpress.org/support/users/wpusuario/)
 * (@wpusuario)
 * [13 years, 11 months ago](https://wordpress.org/support/topic/help-with-error-message-2/#post-2444396)
 * excellent….
    Thank you very much

Viewing 13 replies - 1 through 13 (of 13 total)

The topic ‘Help with error message’ is closed to new replies.

## Tags

 * [fatal error](https://wordpress.org/support/topic-tag/fatal-error/)
 * [undefined function](https://wordpress.org/support/topic-tag/undefined-function/)

 * In: [Installing WordPress](https://wordpress.org/support/forum/installation/)
 * 13 replies
 * 11 participants
 * Last reply from: [wpusuario](https://wordpress.org/support/users/wpusuario/)
 * Last activity: [13 years, 11 months ago](https://wordpress.org/support/topic/help-with-error-message-2/#post-2444396)
 * Status: not resolved

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