Title: Help with Critical Error
Last modified: September 14, 2022

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# Help with Critical Error

 *  Resolved [shelleyweb](https://wordpress.org/support/users/espressivo/)
 * (@espressivo)
 * [3 years, 9 months ago](https://wordpress.org/support/topic/help-with-critical-error/)
 * 2022-09-12T12:24:06+00:00 CRITICAL Uncaught Error: Class ‘url_match’ not found
   in /home/nginx/domains/[domain redacted]/public/wp-content/plugins/redirection/
   models/match.php:137
    Stack trace: #0 /home/nginx/domains/[domain redacted]/public/
   wp-content/plugins/redirection/models/redirect/redirect.php(223): Red_Match::
   create()
 * What does this mean? Does it mean something in plugin is broken or a specific
   link? And if a link, how do I tell which one?

Viewing 9 replies - 1 through 9 (of 9 total)

 *  Plugin Author [John Godley](https://wordpress.org/support/users/johnny5/)
 * (@johnny5)
 * [3 years, 9 months ago](https://wordpress.org/support/topic/help-with-critical-error/#post-16010302)
 * Has your plugin been installed properly? This is a message that shouldn’t exist
   if the plugin is installed fully.
 *  Thread Starter [shelleyweb](https://wordpress.org/support/users/espressivo/)
 * (@espressivo)
 * [3 years, 9 months ago](https://wordpress.org/support/topic/help-with-critical-error/#post-16010307)
 * We just installed it from the repository like any other plugin. I can try deleting
   and re-installing…
 *  Plugin Author [John Godley](https://wordpress.org/support/users/johnny5/)
 * (@johnny5)
 * [3 years, 9 months ago](https://wordpress.org/support/topic/help-with-critical-error/#post-16010317)
 * Have you created any redirects?
 *  Thread Starter [shelleyweb](https://wordpress.org/support/users/espressivo/)
 * (@espressivo)
 * [3 years, 9 months ago](https://wordpress.org/support/topic/help-with-critical-error/#post-16010350)
 * Yes many
 *  Plugin Author [John Godley](https://wordpress.org/support/users/johnny5/)
 * (@johnny5)
 * [3 years, 9 months ago](https://wordpress.org/support/topic/help-with-critical-error/#post-16011981)
 * Ok, I’m not able to recreate the problem so you’ll need to go through your redirects
   and find the one causing the problem (maybe by disabling them), or export the
   redirects and send it to me.
 *  Thread Starter [shelleyweb](https://wordpress.org/support/users/espressivo/)
 * (@espressivo)
 * [3 years, 9 months ago](https://wordpress.org/support/topic/help-with-critical-error/#post-16013585)
 * Happy to send them to you – email address?
 *  Plugin Author [John Godley](https://wordpress.org/support/users/johnny5/)
 * (@johnny5)
 * [3 years, 9 months ago](https://wordpress.org/support/topic/help-with-critical-error/#post-16013839)
 * Details are in the plugin (the support page) or the support site ([https://redirection.me/](https://redirection.me/))
 *  Plugin Author [John Godley](https://wordpress.org/support/users/johnny5/)
 * (@johnny5)
 * [3 years, 9 months ago](https://wordpress.org/support/topic/help-with-critical-error/#post-16033641)
 * Is this error happening often? How do I trigger it? I’m not able to recreate 
   a problem on your site.
 *  Thread Starter [shelleyweb](https://wordpress.org/support/users/espressivo/)
 * (@espressivo)
 * [3 years, 9 months ago](https://wordpress.org/support/topic/help-with-critical-error/#post-16037563)
 * After conferencing with the host it appears this is not occurring anymore. Will
   reach out if it does.

Viewing 9 replies - 1 through 9 (of 9 total)

The topic ‘Help with Critical Error’ is closed to new replies.

 * ![](https://ps.w.org/redirection/assets/icon-256x256.jpg?rev=983639)
 * [Redirection](https://wordpress.org/plugins/redirection/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/redirection/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/redirection/)
 * [Active Topics](https://wordpress.org/support/plugin/redirection/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/redirection/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/redirection/reviews/)

 * 9 replies
 * 2 participants
 * Last reply from: [shelleyweb](https://wordpress.org/support/users/espressivo/)
 * Last activity: [3 years, 9 months ago](https://wordpress.org/support/topic/help-with-critical-error/#post-16037563)
 * Status: resolved