Title: Help with Appearance Last modified: May 29, 2024 --- # Help with Appearance * Resolved [JeanClaude](https://wordpress.org/support/users/griekarnskii/) * (@griekarnskii) * [1 year, 11 months ago](https://wordpress.org/support/topic/help-with-appearance-5/) * Hello, * I need to know if it is possible with Ultimate Member to edit the look of the profiles. As I mentioned previously, I need the profiles on this page: [https://www.aacamera.org/mitglieder/](https://www.aacamera.org/mitglieder/) to look like the profiles on this page: [https://cinematographinnen.net/](https://cinematographinnen.net/). * I understand that customizations are not included in your support. However, before I purchase the yearly premium version and the theme, I need to know if I will be able to achieve the mentioned design customization. * Thank you, * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fhelp-with-appearance-5%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 6 replies - 1 through 6 (of 6 total) * Plugin Support [Yurii](https://wordpress.org/support/users/yuriinalivaiko/) * (@yuriinalivaiko) * [1 year, 11 months ago](https://wordpress.org/support/topic/help-with-appearance-5/#post-17790988) * Hi [@griekarnskii](https://wordpress.org/support/users/griekarnskii/) * If you are referring to paid products of Ultimate Member you will need to submit a support ticket via Ultimate Member website. As this forum is only for the free plugin hosted on the wordpress.org website. * Paid extension are not supported here in this Forum by the Forum guidelines: [https://wordpress.org/support/guidelines/#do-not-post-about-commercial-products](https://wordpress.org/support/guidelines/#do-not-post-about-commercial-products) * To submit a pre-sale ticket please follow this link: [https://ultimatemember.com/contact/sales/](https://ultimatemember.com/contact/sales/) * Regards * Plugin Support [andrewshu](https://wordpress.org/support/users/andrewshu/) * (@andrewshu) * [1 year, 11 months ago](https://wordpress.org/support/topic/help-with-appearance-5/#post-17790994) * Hello [@griekarnskii](https://wordpress.org/support/users/griekarnskii/) * You could read this documentation – [https://docs.ultimatemember.com/article/120-adding-your-custom-profile-templates](https://docs.ultimatemember.com/article/120-adding-your-custom-profile-templates). * Regards. * Thread Starter [JeanClaude](https://wordpress.org/support/users/griekarnskii/) * (@griekarnskii) * [1 year, 11 months ago](https://wordpress.org/support/topic/help-with-appearance-5/#post-17794350) * Thanks for the answers. we managed to make the design changes. But how do I make the sequence of the profiles random? * Thread Starter [JeanClaude](https://wordpress.org/support/users/griekarnskii/) * (@griekarnskii) * [1 year, 11 months ago](https://wordpress.org/support/topic/help-with-appearance-5/#post-17796874) * ho, I just saw that the ability to use the profile picture is blocked. you can upload a picture but not really use it… how can we solve this? * Plugin Support [Yurii](https://wordpress.org/support/users/yuriinalivaiko/) * (@yuriinalivaiko) * [1 year, 11 months ago](https://wordpress.org/support/topic/help-with-appearance-5/#post-17800735) * Hello [@griekarnskii](https://wordpress.org/support/users/griekarnskii/) * Please provide more information about the profile photo issue. Screenshots are appreciated. Do you upload a profile photo as described in the article[ ​How to upload profile photo](https://docs.ultimatemember.com/article/1603-how-to-upload-profile-photo)? * Maybe there is a problem with the uploads folder permissions or GD library on your website. Follow instructions in the article[ Photo/image uploads not working](https://docs.ultimatemember.com/article/114-photo-uploads-not-working) to solve the problem. * Verify settings for the profile photo described in articles [Uploads Tab](https://docs.ultimatemember.com/article/145-uploads-tab) and [Profile Photo Size](https://docs.ultimatemember.com/article/1542-profile-photo-size). * Regards * Plugin Support [Yurii](https://wordpress.org/support/users/yuriinalivaiko/) * (@yuriinalivaiko) * [1 year, 11 months ago](https://wordpress.org/support/topic/help-with-appearance-5/#post-17813174) * Hi [@griekarnskii](https://wordpress.org/support/users/griekarnskii/) * This thread has been inactive for a while so we’re going to go ahead and mark it Resolved. * Please feel free to re-open this thread if any other questions come up and we’d be happy to help. 🙂 * Regards Viewing 6 replies - 1 through 6 (of 6 total) The topic ‘Help with Appearance’ is closed to new replies. * ![](https://ps.w.org/ultimate-member/assets/icon-256x256.png?rev=3160947) * [Ultimate Member – User Profile, Registration, Login, Member Directory, Content Restriction & Membership Plugin](https://wordpress.org/plugins/ultimate-member/) * [Frequently Asked Questions](https://wordpress.org/plugins/ultimate-member/#faq) * [Support Threads](https://wordpress.org/support/plugin/ultimate-member/) * [Active Topics](https://wordpress.org/support/plugin/ultimate-member/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/ultimate-member/unresolved/) * [Reviews](https://wordpress.org/support/plugin/ultimate-member/reviews/) ## Tags * [appearance](https://wordpress.org/support/topic-tag/appearance/) * [Customizations](https://wordpress.org/support/topic-tag/customizations/) * 6 replies * 3 participants * Last reply from: [Yurii](https://wordpress.org/support/users/yuriinalivaiko/) * Last activity: [1 year, 11 months ago](https://wordpress.org/support/topic/help-with-appearance-5/#post-17813174) * Status: resolved