Support » Installing WordPress » Help! whats my username? 1 click installation in namesco

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  • Moderator keesiemeijer

    (@keesiemeijer)

    did you try the “Lost your password?” link here: http://glamfusion.co.uk/wp/wp-login.php

    yes but I didn’t set up a user name or password, when I put in the username or my database and password it says it is not registered (as does my email)if so dont know where i would find it? is it in one of the files?

    Moderator keesiemeijer

    (@keesiemeijer)

    Didn’t you have to provide a username and password with the 1 click install? Usually you have to fill in the password and username yourself. Ask your host what the login credentials are If you didn’t have to do that.

    Otherwise see:
    http://codex.wordpress.org/Login_Trouble
    http://codex.wordpress.org/Resetting_Your_Password

    Hello Glamfusion,

    The username and password are set by yourself during the installation process. Unfortunately we do not have any visibility of these details once you have completed the install.

    What I would suggest is that you log back into Softaculous, go to the section for ‘Current installations’ and the remove the install that you have just created.

    You can then start from scratch with a new installation and set a new username and password.

    If you have any difficulties please send us an enquiry through your Online Control Panel and we will assist further.

Viewing 4 replies - 1 through 4 (of 4 total)
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