Title: HELP &#8211; Website Inactive After Plugin Update
Last modified: September 1, 2016

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# HELP – Website Inactive After Plugin Update

 *  Resolved [ginball1](https://wordpress.org/support/users/ginball1/)
 * (@ginball1)
 * [9 years, 10 months ago](https://wordpress.org/support/topic/help-website-inactive-after-plugin-update/)
 * PLEASE HELP! My website is down after I updated the testimonials plugin. This
   is the message I got: [http://screencast.com/t/7egU9uMG](http://screencast.com/t/7egU9uMG).
 * I am not very technical, so please walk me through the process, step by step,
   as to how to restore my site. I use Godaddy as my hosting provider.
 * [https://wordpress.org/plugins/testimonials-widget/](https://wordpress.org/plugins/testimonials-widget/)

Viewing 1 replies (of 1 total)

 *  Plugin Author [Subharanjan](https://wordpress.org/support/users/subharanjan/)
 * (@subharanjan)
 * [9 years, 10 months ago](https://wordpress.org/support/topic/help-website-inactive-after-plugin-update/#post-7564136)
 * Hi Ginball1,
 * I am sorry about the trouble.
 * After seeing the error, I can see that you are using a different plugin which
   is [https://wordpress.org/plugins/wp-testimonial-widget/](https://wordpress.org/plugins/wp-testimonial-widget/).
   Please use respective support thread to get better assistance with the plugin
   issue.
 * Thanks !!

Viewing 1 replies (of 1 total)

The topic ‘HELP – Website Inactive After Plugin Update’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/testimonials-widget_c56561.svg)
 * [Testimonials Widget](https://wordpress.org/plugins/testimonials-widget/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/testimonials-widget/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/testimonials-widget/)
 * [Active Topics](https://wordpress.org/support/plugin/testimonials-widget/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/testimonials-widget/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/testimonials-widget/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [Subharanjan](https://wordpress.org/support/users/subharanjan/)
 * Last activity: [9 years, 10 months ago](https://wordpress.org/support/topic/help-website-inactive-after-plugin-update/#post-7564136)
 * Status: resolved