Title: help! user breach
Last modified: March 6, 2023

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# help! user breach

 *  [joeyegas](https://wordpress.org/support/users/joeyegas/)
 * (@joeyegas)
 * [3 years, 2 months ago](https://wordpress.org/support/topic/help-user-breach/)
 * hello,
 * For the 5th time, someone was able to create an own administrator account within
   our wordpress environment.
    How can I prevent it? What seems to be the caus?
 * Many thanks!
    -  This topic was modified 3 years, 2 months ago by [Steven Stern (sterndata)](https://wordpress.org/support/users/sterndata/).
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fhelp-user-breach%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  Moderator [Steven Stern (sterndata)](https://wordpress.org/support/users/sterndata/)
 * (@sterndata)
 * Volunteer Forum Moderator
 * [3 years, 2 months ago](https://wordpress.org/support/topic/help-user-breach/#post-16533164)
 * Get a fresh cup of coffee, take a deep breath and carefully follow this guide.
   When you’re done, you may want to implement some (if not all) of the recommended
   security measures
 * > [FAQ My site was hacked](https://wordpress.org/support/article/faq-my-site-was-hacked/)
 * > [Hardening WordPress](https://wordpress.org/support/article/hardening-wordpress/)
 * If you’re unable to clean your site(s) successfully, there are reputable organizations
   that can clean your sites for you. Sucuri and Wordfence are a couple.

Viewing 1 replies (of 1 total)

The topic ‘help! user breach’ is closed to new replies.

## Tags

 * [breach](https://wordpress.org/support/topic-tag/breach/)
 * [user](https://wordpress.org/support/topic-tag/user/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 1 reply
 * 2 participants
 * Last reply from: [Steven Stern (sterndata)](https://wordpress.org/support/users/sterndata/)
 * Last activity: [3 years, 2 months ago](https://wordpress.org/support/topic/help-user-breach/#post-16533164)
 * Status: not resolved

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