Support » Fixing WordPress » Help to update wordpress.

  • suntropez


    Hi guys, I’m a newbie on this so my questions may sound strange to you, but I’ll give it a shot.

    I have bought a company which had a website (, I got the login and passwords to login.

    I can see that the version I’m using is 3.3.2

    And I would like to install a update now (don’t ask me why, but I guess the new version is better?)

    But I cannot find the update button on my dashboard.
    And to install via FTP is nothing I know about, since I dont know any FTP info.

    Is it so that I can’t update because maybe my website belongs to a webhotel? It says on my website that TCC Designs ( has developed the page, but I can enter wordpress and make changes and so on.

    Please guys, help me out and make it a little bit clearer for me.

    Thx in advance

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  • Hi, it sounds like you have acquired a new WordPress site from a previous owner.

    I do recommend updating but please do backup your WordPress before making changes:

    Do you know if you are using a login that has a role of ‘administrator’? You can check by going to your user profile in the WordPress admin.

Viewing 1 replies (of 1 total)
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