@okupant Thanks for reporting. We have an open GitHub issue which we are currently investigating, you can keep track of it below, it may apply to your specific case:
https://github.com/google/site-kit-wp/issues/1114
In order to collect more information on this issue can you inform me of the following:
1. Does Site Kit work fine with the Analytics module disconnected?
2. Do you encounter this same issue with any other sites?
3. Have you checked for this same issue after clearing your browsers cache and checking from a Chrome browser?
@okupant along with the above checks, would it be possible for you to provide us the following to help troubleshoot:
1) On the page where you get the error, could you provide us any browser console errors? We are particularly looking for a “WP error” similar to one seen in this image. If you can open the arrows to see the full error message that would be helpful.
You can provide a link to a screenshot using a service like Imgur or Jumpshare.
2) In the browser console, could you paste the following copy (googlesitekit.setup) and press return/ enter. This will place details (non-sensitive) about your Site Kit setup on your clipboard. Please paste the contents in your reply.
Here’s a short video on how to do it. Let us know if you have any questions at any point.
@jamesosborne
1. NO
2. YES
3. YES :/
@reneesoffice
View post on imgur.com
“isSiteKitConnected”: true,
“isResettable”: true,
“isAuthenticated”: true,
“requiredScopes”: [
“openid”,
“https://www.googleapis.com/auth/userinfo.profile”,
“https://www.googleapis.com/auth/userinfo.email”,
“https://www.googleapis.com/auth/siteverification”,
“https://www.googleapis.com/auth/webmasters”,
“https://www.googleapis.com/auth/adsense”
],
“grantedScopes”: [
“openid”,
“https://www.googleapis.com/auth/userinfo.profile”,
“https://www.googleapis.com/auth/userinfo.email”,
“https://www.googleapis.com/auth/siteverification”,
“https://www.googleapis.com/auth/webmasters”
],
“needReauthenticate”: true,
“isVerified”: true,
“isFirstAdmin”: true,
“hasSearchConsoleProperty”: true,
“showModuleSetupWizard”: null,
“moduleToSetup”: “”
}
-
This reply was modified 5 years, 4 months ago by
OKUPANT.
@okupant Thanks so much for the details! Just to double check- did you see any browser console errors, particularly a “WP Error”?
@okupant Excellent, great to hear it. Many thanks for the patience also while we were working on this issue.
