Support » Fixing WordPress » URGENT – Theme/CSS not showing in mobile only???

  • Resolved cnm212

    (@cnm)


    Hey there….

    We just relaunched our site – (removed) – and there is a display issue in mobile (small viewport).

    When I pull the site up on a desktop it is fine. But when I pull it up on my phone, suddenly it seems to totally disregard the theme and CSS. Does anyone have any idea’s of what the issue is?

    Thank you!

    • This topic was modified 2 years, 7 months ago by cnm212. Reason: removing site link for privacy
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  • Moderator Steve Stern

    (@sterndata)

    Support Team Volunteer

    It seems that when your site detects the user agent for a mobile device, it switches the theme.

    In Jetpack’s settings, disable the mobile theme option.

    @sterndata – Thanks for the input Steve. I am looking into that now.

    @sterndata – That totally worked. Thanks again.

    For anyone with this issue, the problem is under settings > writing > theme enhancements. If you enable optimize your site for smartphones it will turn on the jetpack default mobile theme.

    I am going to send an email to the jetpack team because this option is confusing/misleading in it’s current state.

    • This reply was modified 2 years, 7 months ago by cnm212.
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