Title: Theme crashed or sth
Last modified: August 22, 2016

---

# Theme crashed or sth

 *  Resolved [ArnoAnou](https://wordpress.org/support/users/arnoanou/)
 * (@arnoanou)
 * [11 years, 2 months ago](https://wordpress.org/support/topic/help-theme-crashed-or-sth/)
 * When I updated Ignite today it didn’t work correctly. I don’t know what happened
   but WordPress switched to its 2015 theme with an error message that I can’t remember
   correctly and now is gone. I can’t see Ignite in the themes overview but I can’t
   install it, too, because it says it’s already installed. What happened? Dies 
   enybody experiences the same problems?
 * [http://www.filmschreiben.de](http://www.filmschreiben.de)

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Theme Author [Ben Sibley](https://wordpress.org/support/users/bensibley/)
 * (@bensibley)
 * [11 years, 2 months ago](https://wordpress.org/support/topic/help-theme-crashed-or-sth/#post-5869901)
 * Your WordPress installation and Ignite are both fine, this is just something 
   that happens sometimes with the update process (it happens to me as well).
 * The fix is to connect to your server via FTP and delete Ignite from your server(
   wordpress/wp-content/themes/ignite). Then you can log into your site and reinstall
   and activate Ignite. You won’t lose any of your settings during this process.
 * I was able to successfully update, but if anyone else has this problem please
   let me know here.
 *  [timelezz](https://wordpress.org/support/users/timelezz/)
 * (@timelezz)
 * [11 years, 2 months ago](https://wordpress.org/support/topic/help-theme-crashed-or-sth/#post-5870110)
 * We had a similar issue. Although I can not remember that we updated the theme.
   The website was blank for 1 or 2 days. But management to get into the admin section.
   WordPress told that the theme was broken, and after deactivating the theme, WordPress
   said that a file of the theme was missing. I think it was the Style Sheet. Removed
   the theme’s directory and reinstalled it. Didn’t work first time. But later tonight
   it did work. Think we get it working again. But it’s not a good experience.
 *  Thread Starter [ArnoAnou](https://wordpress.org/support/users/arnoanou/)
 * (@arnoanou)
 * [11 years, 2 months ago](https://wordpress.org/support/topic/help-theme-crashed-or-sth/#post-5870137)
 * Thanks Ben, thanks timelezz!
 * It took a while, because we don’t have access to the ftp server on our own, and
   had to wait for the service. But today I discovered an in-wordpress way to delete
   the theme: The possibility showed up beneath the theme list. We tried a whole
   lot of themes before we decided for Ignite, so the list is long. Plus I had no
   idea where to search for it, that’s why I didn’t discovered that before.
 * Deleted and reinstalled it, didn’t work. The style.css still missing. But just
   as timelezz said, didn’t work first time. Deleted and reinstalled it again, worked.
   We’re happy again. Thank you!
 * edit: Oh and everything’s back the same. Configurations, style decisions, custom
   css, that was our biggest concern. What a relief!
 *  Theme Author [Ben Sibley](https://wordpress.org/support/users/bensibley/)
 * (@bensibley)
 * [11 years, 2 months ago](https://wordpress.org/support/topic/help-theme-crashed-or-sth/#post-5870138)
 * Great, glad to hear it!
 * I think perhaps there is an issue with the repository here itself since the theme
   itself hasn’t changed. I will review the last update and release a new one in
   hopes of stopping this from happening so often.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Theme crashed or sth’ is closed to new replies.

 * ![](https://i0.wp.com/themes.svn.wordpress.org/ignite/1.84/screenshot.png)
 * Ignite
 * [Support Threads](https://wordpress.org/support/theme/ignite/)
 * [Active Topics](https://wordpress.org/support/theme/ignite/active/)
 * [Unresolved Topics](https://wordpress.org/support/theme/ignite/unresolved/)
 * [Reviews](https://wordpress.org/support/theme/ignite/reviews/)

 * 4 replies
 * 3 participants
 * Last reply from: [Ben Sibley](https://wordpress.org/support/users/bensibley/)
 * Last activity: [11 years, 2 months ago](https://wordpress.org/support/topic/help-theme-crashed-or-sth/#post-5870138)
 * Status: resolved