Title: Help – site_inaccessible
Last modified: August 21, 2016

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# Help – site_inaccessible

 *  [escargotnorway](https://wordpress.org/support/users/escargotnorway/)
 * (@escargotnorway)
 * [12 years, 5 months ago](https://wordpress.org/support/topic/help-site_inaccessible/)
 * I am getting the following error, and I just can’t find out why. I am not able
   to connect to Jetpack after an update, and I am not sure when it happened.
 * Help will be higly appreciated! Best regards,
 * Your website needs to be publicly accessible to use Jetpack: site_inaccessible
 * Error Details: The Jetpack server was unable to communicate with your site [http://escargot.no/wordpress](http://escargot.no/wordpress)[
   IXR -32300: transport error: http_request_failed transfer closed with 42 bytes
   remaining to read]
 * [http://wordpress.org/plugins/jetpack/](http://wordpress.org/plugins/jetpack/)

Viewing 1 replies (of 1 total)

 *  Plugin Author [Jeremy Herve](https://wordpress.org/support/users/jeherve/)
 * (@jeherve)
 * Jetpack Mechanic 🚀
 * [12 years, 5 months ago](https://wordpress.org/support/topic/help-site_inaccessible/#post-4339103)
 * Could you try the steps described here?
    [http://jetpack.me/support/http_request_failed-transfer-closed-with-42-bytes-remaining/](http://jetpack.me/support/http_request_failed-transfer-closed-with-42-bytes-remaining/)
 * If that doesn’t help, please create a php file that contains the following line
   of code:
 * `<?php phpinfo(); ?>`
 * You can upload that file to your site, and contact us via email here:
    [http://jetpack.me/contact-support/](http://jetpack.me/contact-support/)
 * Thanks!

Viewing 1 replies (of 1 total)

The topic ‘Help – site_inaccessible’ is closed to new replies.

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 * 1 reply
 * 2 participants
 * Last reply from: [Jeremy Herve](https://wordpress.org/support/users/jeherve/)
 * Last activity: [12 years, 5 months ago](https://wordpress.org/support/topic/help-site_inaccessible/#post-4339103)
 * Status: not resolved