Title: HELP! site crashed?
Last modified: August 20, 2016

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# HELP! site crashed?

 *  Resolved [Telamore](https://wordpress.org/support/users/telamore/)
 * (@telamore)
 * [13 years, 2 months ago](https://wordpress.org/support/topic/help-site-crashed-1/)
 * Really need help!
 * I just installed a plug in called “superslider-menu” and now my site is blank…
   telamore.com
 * I can’t log in or view it anywhere. I have no idea what to do :((((((((((
 * Someone help please

Viewing 7 replies - 1 through 7 (of 7 total)

 *  [Krishna](https://wordpress.org/support/users/1nexus/)
 * (@1nexus)
 * [13 years, 2 months ago](https://wordpress.org/support/topic/help-site-crashed-1/#post-3540254)
 * Everything seems to be erased. It can be because of something you did accidentally
   or even a hack/ site defacement. Perhaps your hosting company can help you. Did
   you contact them?
    Do you have a backup of your site? If so, reinstall WordPress
   and restore from backup and check for any infections.
 *  Thread Starter [Telamore](https://wordpress.org/support/users/telamore/)
 * (@telamore)
 * [13 years, 2 months ago](https://wordpress.org/support/topic/help-site-crashed-1/#post-3540255)
 * I am holding with the hosting company now… really hoping they can uninstall this
   plugin, cause it definitely caused the problem…
 * no back up that i know of, very new to this =/
 *  [Krishna](https://wordpress.org/support/users/1nexus/)
 * (@1nexus)
 * [13 years, 2 months ago](https://wordpress.org/support/topic/help-site-crashed-1/#post-3540256)
 * If they want, they can restore your site. If you do not have backups, they can
   help with that too. Make it a habit to keep regular backups as this type of things
   can happen again (to any site, for a number of reasons). Read:
    [http://codex.wordpress.org/WordPress_Backups](http://codex.wordpress.org/WordPress_Backups)
 *  Thread Starter [Telamore](https://wordpress.org/support/users/telamore/)
 * (@telamore)
 * [13 years, 2 months ago](https://wordpress.org/support/topic/help-site-crashed-1/#post-3540257)
 * deleted the plugin through cpanel. everything is working now. YAY!
 *  Thread Starter [Telamore](https://wordpress.org/support/users/telamore/)
 * (@telamore)
 * [13 years, 2 months ago](https://wordpress.org/support/topic/help-site-crashed-1/#post-3540258)
 * Krishna –
 * Thank you for the link, i will definitely learn to back up now!
 *  [Krishna](https://wordpress.org/support/users/1nexus/)
 * (@1nexus)
 * [13 years, 2 months ago](https://wordpress.org/support/topic/help-site-crashed-1/#post-3540259)
 * Glad to know that you could solve the problem. Please mark the thread as resolved.
 *  Thread Starter [Telamore](https://wordpress.org/support/users/telamore/)
 * (@telamore)
 * [13 years, 2 months ago](https://wordpress.org/support/topic/help-site-crashed-1/#post-3540260)
 * Thank you!

Viewing 7 replies - 1 through 7 (of 7 total)

The topic ‘HELP! site crashed?’ is closed to new replies.

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 7 replies
 * 2 participants
 * Last reply from: [Telamore](https://wordpress.org/support/users/telamore/)
 * Last activity: [13 years, 2 months ago](https://wordpress.org/support/topic/help-site-crashed-1/#post-3540260)
 * Status: resolved

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